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Printer problem.

8 REPLIES 8
Reply
Message 1 of 9
Anonymous
213 Views, 8 Replies

Printer problem.

I am using 2007. We just installed HP 2800 inkjet and it cuts off the right side edge of drawing. I contacted HP and they tried to help but ended up telling me to contact Autodesk about problem and I don't know what to try next.
Also when I try the add a plotter wizard I can not see the plotters after I add them. If I try again it tells me they are already there I just can't see them. Please help.
LM
8 REPLIES 8
Message 2 of 9
Anonymous
in reply to: Anonymous

L Mieth you might get greater success here;
http://tinyurl.com/pcak7

The Printer and Plotter Discussion Group.

HTH

--
Don Reichle
"The only thing worse
than training your staff,
and having them leave is -
not training your staff,
and having them stay."
Courtesy Graphics Solution Providers
----------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

LDT/CD-2K4
AMD Athlon 64 X2 Dual-Core 3800+ 2.01GHz
XP-Pro 32bit SP2
2GB RAM
Dual WD800JD Hard Drives - 149GB Nvidia Stripe
Nvidia Quadro FX 1300 128MB
Dual ViewSonic 19-inch VA902b monitors

"The only Constant is Change".


wrote in message news:5223997@discussion.autodesk.com...
I am using 2007. We just installed HP 2800 inkjet and it cuts off the right
side edge of drawing. I contacted HP and they tried to help but ended up
telling me to contact Autodesk about problem and I don't know what to try
next.
Also when I try the add a plotter wizard I can not see the plotters after I
add them. If I try again it tells me they are already there I just can't see
them. Please help.
LM
Message 3 of 9
Anonymous
in reply to: Anonymous

Is the dwg cut off in the print preview?

JT


wrote in message news:5223997@discussion.autodesk.com...
I am using 2007. We just installed HP 2800 inkjet and it cuts off the right
side edge of drawing. I contacted HP and they tried to help but ended up
telling me to contact Autodesk about problem and I don't know what to try
next.
Also when I try the add a plotter wizard I can not see the plotters after I
add them. If I try again it tells me they are already there I just can't see
them. Please help.
LM
Message 4 of 9
Anonymous
in reply to: Anonymous

It is also cut off in the preview.
It cuts off .5 inch from the right side edge. If I go into the properties and expand the printable area to .1 margins it will print all but off center. Centering will again cut off the right side.
Also having trouble with the plotter wizard, but one thing at a time
Message 5 of 9
Anonymous
in reply to: Anonymous

Quick fix.....try a bigger sheet size....for 18" x 24" use 24" x 36" paper
and take the scissors to it. I don't think this is proper but it works. I am
guessing it has something to do with your plotter limits on the sheet
itself........let us know.

JT



wrote in message news:5224549@discussion.autodesk.com...
It is also cut off in the preview.
It cuts off .5 inch from the right side edge. If I go into the properties
and expand the printable area to .1 margins it will print all but off
center. Centering will again cut off the right side.
Also having trouble with the plotter wizard, but one thing at a time
Message 6 of 9
Anonymous
in reply to: Anonymous

Thanks. Now that I know there is not a proper fix I'll start looking for alternatives. Hopefully I won't have to resort to the scissors, but I must admit I have whipped them out before in a bind. Trial and error and custom paper sizes helped work around that problem, so I remain hopeful for now.
Message 7 of 9
Anonymous
in reply to: Anonymous

JT part of my reasoning for attempting to get them to go to the P&P DG was
that this is a printer - not a plotter.
http://tinyurl.com/rvxwf

We just got one a couple weeks ago. It has capabilities for as large as
13x19 sheets, but that's it's extents.

Next time I will state all that I know regarding a situation where I make
that type of request.

Sorry I got "out of character", but the specialized help that they need will
be much more easily gained in that DG.

I'm normally one of the folks who will go out of their way to help L Meith,
but that's when I think my help will be beneficial. The folks on the P&P DG
have far greater experience dealing with printers than we do here. I hope
you can understand the reasons I'm saying this.

HTH

--
Don Reichle
"The only thing worse
than training your staff,
and having them leave is -
not training your staff,
and having them stay."
Courtesy Graphics Solution Providers
----------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

LDT/CD-2K4
AMD Athlon 64 X2 Dual-Core 3800+ 2.01GHz
XP-Pro 32bit SP2
2GB RAM
Dual WD800JD Hard Drives - 149GB Nvidia Stripe
Nvidia Quadro FX 1300 128MB
Dual ViewSonic 19-inch VA902b monitors

"The only Constant is Change".


"JT" wrote in message
news:5224660@discussion.autodesk.com...
Quick fix.....try a bigger sheet size....for 18" x 24" use 24" x 36" paper
and take the scissors to it. I don't think this is proper but it works. I am
guessing it has something to do with your plotter limits on the sheet
itself........let us know.

JT



wrote in message news:5224549@discussion.autodesk.com...
It is also cut off in the preview.
It cuts off .5 inch from the right side edge. If I go into the properties
and expand the printable area to .1 margins it will print all but off
center. Centering will again cut off the right side.
Also having trouble with the plotter wizard, but one thing at a time
Message 8 of 9
Anonymous
in reply to: Anonymous

Sorry Don

I was just trying to help him get something out of the office quickly and
did hot realize it was a desktop printer. Actually I just bought a 9800
after my 1120c bit the bullet. I have never used the 13 x 19 sheet size. My
1120c barely did the tabloid correctly so I never tried the larger size.

Maybe I will head over to that dg myself and get up to speed on the 13 x 19
size.
Where are you guys getting that paper size?

JT


"Don Reichle" wrote in message
news:5224688@discussion.autodesk.com...
JT part of my reasoning for attempting to get them to go to the P&P DG was
that this is a printer - not a plotter.
http://tinyurl.com/rvxwf

We just got one a couple weeks ago. It has capabilities for as large as
13x19 sheets, but that's it's extents.

Next time I will state all that I know regarding a situation where I make
that type of request.

Sorry I got "out of character", but the specialized help that they need will
be much more easily gained in that DG.

I'm normally one of the folks who will go out of their way to help L Meith,
but that's when I think my help will be beneficial. The folks on the P&P DG
have far greater experience dealing with printers than we do here. I hope
you can understand the reasons I'm saying this.

HTH

--
Don Reichle
"The only thing worse
than training your staff,
and having them leave is -
not training your staff,
and having them stay."
Courtesy Graphics Solution Providers
----------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

LDT/CD-2K4
AMD Athlon 64 X2 Dual-Core 3800+ 2.01GHz
XP-Pro 32bit SP2
2GB RAM
Dual WD800JD Hard Drives - 149GB Nvidia Stripe
Nvidia Quadro FX 1300 128MB
Dual ViewSonic 19-inch VA902b monitors

"The only Constant is Change".


"JT" wrote in message
news:5224660@discussion.autodesk.com...
Quick fix.....try a bigger sheet size....for 18" x 24" use 24" x 36" paper
and take the scissors to it. I don't think this is proper but it works. I am
guessing it has something to do with your plotter limits on the sheet
itself........let us know.

JT



wrote in message news:5224549@discussion.autodesk.com...
It is also cut off in the preview.
It cuts off .5 inch from the right side edge. If I go into the properties
and expand the printable area to .1 margins it will print all but off
center. Centering will again cut off the right side.
Also having trouble with the plotter wizard, but one thing at a time
Message 9 of 9
Anonymous
in reply to: Anonymous

We're using Xerox paper, as we also have access to a Xerox full-size
copier/plotter next door in a separate office - same owner.

Of course that makes it on the not-so-cheap side. 😉

--
Don Reichle
"The only thing worse
than training your staff,
and having them leave is -
not training your staff,
and having them stay."
Courtesy Graphics Solution Providers
----------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

LDT/CD-2K4
AMD Athlon 64 X2 Dual-Core 3800+ 2.01GHz
XP-Pro 32bit SP2
2GB RAM
Dual WD800JD Hard Drives - 149GB Nvidia Stripe
Nvidia Quadro FX 1300 128MB
Dual ViewSonic 19-inch VA902b monitors

"The only Constant is Change".


"JT" wrote in message
news:5225102@discussion.autodesk.com...
Sorry Don

I was just trying to help him get something out of the office quickly and
did hot realize it was a desktop printer. Actually I just bought a 9800
after my 1120c bit the bullet. I have never used the 13 x 19 sheet size. My
1120c barely did the tabloid correctly so I never tried the larger size.

Maybe I will head over to that dg myself and get up to speed on the 13 x 19
size.
Where are you guys getting that paper size?

JT


"Don Reichle" wrote in message
news:5224688@discussion.autodesk.com...
JT part of my reasoning for attempting to get them to go to the P&P DG was
that this is a printer - not a plotter.
http://tinyurl.com/rvxwf

We just got one a couple weeks ago. It has capabilities for as large as
13x19 sheets, but that's it's extents.

Next time I will state all that I know regarding a situation where I make
that type of request.

Sorry I got "out of character", but the specialized help that they need will
be much more easily gained in that DG.

I'm normally one of the folks who will go out of their way to help L Meith,
but that's when I think my help will be beneficial. The folks on the P&P DG
have far greater experience dealing with printers than we do here. I hope
you can understand the reasons I'm saying this.

HTH

--
Don Reichle
"The only thing worse
than training your staff,
and having them leave is -
not training your staff,
and having them stay."
Courtesy Graphics Solution Providers
----------------------------------------------------------
!! Please discuss whatever we tell you with your SysMgr !!
!! They appreciate staying in the loop 🙂 !!

LDT/CD-2K4
AMD Athlon 64 X2 Dual-Core 3800+ 2.01GHz
XP-Pro 32bit SP2
2GB RAM
Dual WD800JD Hard Drives - 149GB Nvidia Stripe
Nvidia Quadro FX 1300 128MB
Dual ViewSonic 19-inch VA902b monitors

"The only Constant is Change".


"JT" wrote in message
news:5224660@discussion.autodesk.com...
Quick fix.....try a bigger sheet size....for 18" x 24" use 24" x 36" paper
and take the scissors to it. I don't think this is proper but it works. I am
guessing it has something to do with your plotter limits on the sheet
itself........let us know.

JT



wrote in message news:5224549@discussion.autodesk.com...
It is also cut off in the preview.
It cuts off .5 inch from the right side edge. If I go into the properties
and expand the printable area to .1 margins it will print all but off
center. Centering will again cut off the right side.
Also having trouble with the plotter wizard, but one thing at a time

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