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Member
Tim_W
Posts: 3
Registered: ‎11-16-2009
Message 1 of 5 (562 Views)

Installation failure 1619

562 Views, 4 Replies
11-16-2009 02:22 PM
Hello,
I'm trying to install Project Cooper.
Windows XP SP2 in the UK.
Following various errors, I have upgraded DirectX and the upgraded the installer WindowsXP-KB942288-v3-x86.exe per a thread which is no longer on the forum.

I now get the error "An error occurred installing the package. Windows installer returned '1619'"

Where next?

Tim.
Member
Tim_W
Posts: 3
Registered: ‎11-16-2009
Message 2 of 5 (562 Views)

Re: Installation failure 1619

11-16-2009 02:42 PM in reply to: Tim_W
Correction Windows XP SP3.
Member
HeinzBaumann
Posts: 3
Registered: ‎07-25-2008
Message 3 of 5 (562 Views)

Re: Installation failure 1619

11-16-2009 04:31 PM in reply to: Tim_W
Hello Tim,

sorry to hear that you have trouble with installing our Technolgy Preview. The error 1619 indicates that one of the required install packages was not found by the bootstrap install. In order to help with debugging this problem, may I ask you from which URL you have download the projectcoopersetup.exe and when you have download it. Also when the install is running can you capture what the install screen is reporting? That screen might be behind the error dialog you are getting.

Thanks
Heinz
Member
Tim_W
Posts: 3
Registered: ‎11-16-2009
Message 4 of 5 (562 Views)

Re: Installation failure 1619

11-17-2009 03:15 PM in reply to: Tim_W
Hello Heinz,

The download was from http://usa.autodesk.com/adsk/servlet/pc/item?id=14039495&siteID=123112 and http://download.autodesk.com for the ProjectCooperSetuo.exe file.
The main installation file was then downloaded from 92.123.154.33
I've attached a Word file with the error windows.

Having downloaded the main installation file once, the setup programme does not download it again. Where would I find it so that I can delete it and try the whole process again? I don't see it in windows/temp.

Tim.
Member
HeinzBaumann
Posts: 3
Registered: ‎07-25-2008
Message 5 of 5 (562 Views)

Re: Installation failure 1619

11-18-2009 08:29 AM in reply to: Tim_W
Hello Tim,

the install packages are download into the browser's cache folder. With IE this would be something like this on XP: c:\document and settings\\application data\\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\... The Cooper install file has a file name starting with Cooper*.zip. The bootstrap executable name is projectcoopersetup.exe.

Thanks
Heinz
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