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Freestyle installation errors

22 REPLIES 22
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Message 1 of 23
avto
1723 Views, 22 Replies

Freestyle installation errors

If you have received an error message when installing Freestyle on your machine, please post your error here.

For example: “Installation of autocad freestyle exit with code 1603”

We would like to have a separate tread dedicated to each error message, where we can discuss possible cause of the error.

Thank you,
Avto Chachava, Autodesk Product Support


Avto Chachava
Autodesk Product Support
Autodesk, Inc.
22 REPLIES 22
Message 2 of 23
racoscarelli
in reply to: avto

It simply says:
Your installation of Autocad Freestyle was not successful

I went to the installation error log file and this is what was in it, if I got the right file:
2010/5/24:14:32:58 Rick Coscarelli RICK-29YRU0HLZV === Setup started on RICK-29YRU0HLZV by Rick Coscarelli ===
2010/5/24:14:32:59 Rick Coscarelli RICK-29YRU0HLZV Download Eula.
2010/5/24:14:33:16 Rick Coscarelli RICK-29YRU0HLZV Download Pit.
2010/5/24:14:33:54 Rick Coscarelli RICK-29YRU0HLZV Download Component AutoCAD Freestyle.
2010/5/24:14:37:37 Rick Coscarelli RICK-29YRU0HLZV Installing Component AutoCAD Freestyle.
2010/5/24:14:43:13 Rick Coscarelli RICK-29YRU0HLZV Installation of AutoCAD Freestyle exit with code 1603.

Though I like the product, I just paid $99.00 for it but the webstie is not friendly and now I have no reason for the failure of the install.
I selected the download free trail and was going to install then enter my registration information.
Message 3 of 23
avto
in reply to: avto

I have opened a separate thread specifically for Error 1603, where we can discusses possible workarounds of the issue

http://forums.autodesk.com/t5/AutoCAD-Freestyle/Installation-of-AutoCAD-Freestyle-exit-with-code-160...

Avto Chachava,
Autodesk Product Support



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 4 of 23
churchoffice
in reply to: avto

After installation I launched program and received this error immediately:

 

FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at c86819h

 

Then prompted to save changes, even though nothing has been done in program.

 

 

Message 5 of 23
avto
in reply to: churchoffice

The possible cause of this error is inadequate graphics card for Freestyle.

Please try the suggestion provides in the post below.

 

http://forums.autodesk.com/t5/AutoCAD-Freestyle/Freestyle-crashes-at-start-up/td-p/2692096

 

 



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 6 of 23
churchoffice
in reply to: avto

I completed the instructions that were posted about changing the target to -  "C:\Program Files\Autodesk\AutoCAD Freestyle\acadfs.exe" /nohardware - and still have the same error message pop up when trying to open program.

 

Could you provide an additional solution.

Message 7 of 23
avto
in reply to: churchoffice

Just to keep Freestyle installation and start up errors easy to search, I opened a new thread against the error message FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at c86819h

 

http://forums.autodesk.com/t5/AutoCAD-Freestyle/FATAL-ERROR-Unhandled-Access-Violation-Reading-0x000...

 

 



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 8 of 23
cara_foden
in reply to: avto

This is the error I got in the error log when trying to install:

 

2010/6/14:12:58:37 foden_c CH3489 === Setup started on CH3489 by foden_c ===
2010/6/14:12:58:37 foden_c CH3489   Download Eula.
2010/6/14:12:58:38 foden_c CH3489   Download Pit.
2010/6/14:12:58:44 foden_c CH3489   Download Component DirectX 10.0 runtime.
2010/6/14:12:58:48 foden_c CH3489   Download Component AutoCAD Freestyle.
2010/6/14:12:58:48 foden_c CH3489   Installing Component DirectX 10.0 runtime.
2010/6/14:12:58:49 foden_c CH3489   Installation of DirectX 10.0 runtime exit with code -15.
2010/6/14:12:58:51 foden_c CH3489   Installation Error: Setup was cancelled

Message 9 of 23
avto
in reply to: avto

Please try disabling your Internet security application and antivirus, and install Freestyle again.

 



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 10 of 23
piercecotter
in reply to: avto

Sorry, I produced a new message. I am having problems installing Freestyle. I am attaching the error file.

Message 11 of 23
cara_foden
in reply to: avto

Thank you Avto....it was a security issue which is now resolved and the software installed.

 

Cheers,

Cara

Message 12 of 23
firepitdfl
in reply to: avto

Unable to install trial version of AutoCad Freestyle.  One of the error messages states:  “Installation of autocad freestyle exit with code 1603”

Message 13 of 23
avto
in reply to: firepitdfl

Could you please try suggestions offered in the post below and then update that post with your results

 

http://forums.autodesk.com/t5/AutoCAD-Freestyle/Installation-of-AutoCAD-Freestyle-exit-with-code-160...



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 14 of 23
avto
in reply to: piercecotter

piercecotter, I updated your post regarding Error 1310. Error writing to file: C:\Config.Msi\5101112.rbf

 

http://forums.autodesk.com/t5/AutoCAD-Freestyle/Freestyle-Installation-Failure/td-p/2697234



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 15 of 23
bygary
in reply to: avto

I just tried to install AUTODesk Freestyle (free trial) and got a diaglog box stating the installation was not successful with an exit code 1603. What must I do to proceed?

Message 16 of 23
bygary
in reply to: cara_foden

Installation error, full test follows:

 

2010/6/21:14:22:01 Ann Schilling ANN-GARY === Setup started on ANN-GARY by Ann Schilling ===
2010/6/21:14:22:02 Ann Schilling ANN-GARY   Download Eula.
2010/6/21:14:22:02 Ann Schilling ANN-GARY   Download Pit.
2010/6/21:14:22:12 Ann Schilling ANN-GARY   Download Component AutoCAD Freestyle.
2010/6/21:14:24:27 Ann Schilling ANN-GARY   Installing Component AutoCAD Freestyle.
2010/6/21:14:26:54 Ann Schilling ANN-GARY   Installation of AutoCAD Freestyle exit with code 1603.

Message 17 of 23
avto
in reply to: bygary

Please try suggestions discussed in the following tread

 

Installation of AutoCAD Freestyle exit with code 1603



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 18 of 23
dwederqu
in reply to: avto

Hi,

 

I purchased a copy of Free Style this morning and am not able to down load.  Following is from the error log:

07/29/10,11:41:36] ***ERROR EVENT*** : Custom Action Failure:Action ended 11:41:36: InstallFinalize. Return value 3..
[07/29/10,11:41:36] ***ERROR EVENT*** : See Windows Install log  for details.
[07/29/10,11:41:42] ***ERROR EVENT*** : Custom Action Failure:Action ended 11:41:42: INSTALL. Return value 3..
[07/29/10,11:41:42] ***ERROR EVENT*** : See Windows Install log  for details.

 

Any ideas?

 

Thanks,


Dave

Message 19 of 23
redcarpet
in reply to: avto

I got a message that said

 

"Your installation of AutoCAD Freestyle was not successful.

Please visit the Freestyle support web page for more information."

 

What I think is the error log file is attached.

 

Please help.

Message 20 of 23
mwn
Community Manager
in reply to: dwederqu

Hi Dave,

 

There is a freestylesetup.log that is created in your temp folder that will have some clues.  There is a link on the failure dialog to give you quick access to where the log file is, can you either attach it or else please email it to me?

 

Thanks,

Michael Nauman, AutoCAD Freestyle TD Lead

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