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is autoCad Supports the os x 10.10.1?

19 REPLIES 19
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Message 1 of 20
danielyosef7
763 Views, 19 Replies

is autoCad Supports the os x 10.10.1?

Hello.

 

I have a new macbook air

 

10.10.1 ox s yosemite

 

  • 1.7GHz Dual-Core Intel Core i7, Turbo Boost up to 3.3GHz
  • 8GB 1600MHz LPDDR3 SDRAM
  • 128GB PCIe-based Flash Storage
  • Intel HD Graphics 5000

Is autocad 2015 sould work? I try to install it and when I open it, in the first screen when it's write ״Loading..." on the left down it's get stuck and not open the software.

 

pealse help me. I need this as soon as fast for my studies

 

thanks

 

19 REPLIES 19
Message 2 of 20
justshutup
in reply to: danielyosef7


@danielyosef7 wrote:

Hello.

 

I have a new macbook air

 

10.10.1 ox s yosemite

 

  • 1.7GHz Dual-Core Intel Core i7, Turbo Boost up to 3.3GHz
  • 8GB 1600MHz LPDDR3 SDRAM
  • 128GB PCIe-based Flash Storage
  • Intel HD Graphics 5000

Is autocad 2015 sould work? I try to install it and when I open it, in the first screen when it's write ״Loading..." on the left down it's get stuck and not open the software.

 

pealse help me. I need this as soon as fast for my studies

 

thanks

 


http://forums.autodesk.com/t5/autocad-for-mac-general/autocad-for-mac-compatibility-with-new-osx-10-...

Message 3 of 20
danielyosef7
in reply to: justshutup

I couldn't find any answer for my problem!

I tried to also install 2015 sp1 and its still not runing the Software!

Message 4 of 20
maxim_k
in reply to: danielyosef7

Hi,

Could be a problem with activation, have you passed AutoCAD activation?

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 5 of 20
danielyosef7
in reply to: maxim_k

when I installed the Software I wrote the Serial number and Product key that I get to my e-mail and that's all.

when I try to open the Software it's show me the window that I upload on my first message and after 30 sec that it's not doing nothig and it's Not Responding.

 

Message 6 of 20
maxim_k
in reply to: danielyosef7

When you launch AutoCAD for the first time after installation you should see Activation window where you should accept Licence agreement and than if you are connected to Internet the activation process should start in a small window. If activation is successful, AutoCAD should start normally.

Maxim

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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community
Message 7 of 20
danielyosef7
in reply to: maxim_k

I never get to this window that you are talking about

I guees it's Not Responding before this window 

Message 8 of 20
maxim_k
in reply to: danielyosef7

I think you need to try to reset AutoCAD licence on your Mac as described here:
http://forums.autodesk.com/t5/autocad-for-mac-general/cannot-open-autocad-lt-2013-on-brand-new-mac/m...

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 9 of 20
danielyosef7
in reply to: maxim_k

I tried to do all and still no change! 

Message 10 of 20
maxim_k
in reply to: danielyosef7

Next step: create new user account with admin privileges, login to it and try to launch AutoCAD.

Maxim

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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community
Message 11 of 20
danielyosef7
in reply to: maxim_k

still not working

Message 12 of 20
maxim_k
in reply to: danielyosef7

Could you post here System.log file output from Console.app from the moment when you pick AutoCAD icon in the Dock till the moment when you need to Force Quit it?

 

Screen Shot 2014-12-05 at 18.44.48.png

 

Maxim


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Maxim Kanaev
Architect
MARSS

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Etiquette and Ground Rules of Autodesk Community
Message 13 of 20
danielyosef7
in reply to: maxim_k

Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 0 CarbonCore 0x00007fff8d724dc3 ___Gestalt_SystemVersion_block_invoke + 113
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 1 libdispatch.dylib 0x00007fff83ccec13 _dispatch_client_callout + 8
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 2 libdispatch.dylib 0x00007fff83cceb26 dispatch_once_f + 117
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 3 CarbonCore 0x00007fff8d6cd4da _Gestalt_SystemVersion + 987
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 4 CarbonCore 0x00007fff8d6cd0c7 Gestalt + 144
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 5 QtCore 0x0000000110705916 _GLOBAL__I_a + 22
Dec 5 18:07:48 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: 6 ??? 0x00007fff63ae4ceb 0x0 + 140734865755371
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local AutoCAD[2494]: ApplePersistenceIgnoreState: Existing state will not be touched. New state will be written to /var/folders/70/p7vz3h0d0qd7cj2101p0k7b00000gn/T/com.autodesk.AutoCAD2015.savedState
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2497]: 2497 DAEMONIZE: setting umask 0
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2497]: 2497 DAEMONIZE: session parent exiting
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2498]: 2498 DAEMONIZE: session new session leader
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2497]: exiting and supressing hooks: 0
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2498]: 2498 DAEMONIZE: tty disconnect parent exiting
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2499]: 2499 DAEMONIZE: tty disconnect child
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2499]: 2499 DAEMONIZE: closing file descriptors
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2499]: 2499 Execing /Applications/Autodesk/Adlm/R9/LMU.app/Contents/MacOS/lmuopen
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2499]: 2499 with argument: lmuopen
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2499]: 2499 with argument: /Applications/Autodesk/Adlm/R9/LMU.app/Contents/MacOS/LMU
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local lmuopen[2499]: Launching: ‭/‬Applications/Autodesk/Adlm/R9‭/‬LMU.app/Contents/MacOS/LMU
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local lmuopen[2499]: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
*** Call stack at first throw:
(
0‭ ‬CoreFoundation‭ ‬0x9b2d2343‭ ‬__raiseError‭ + ‬195
1‭ ‬libobjc.A.dylib‭ ‬0x9a80ea2a objc_exception_throw‭ + ‬276
2‭ ‬CoreFoundation‭ ‬0x9b2d225d‭ +[‬NSException raise:format‭:] + ‬141
3‭ ‬Foundation‭ ‬0x9c01078b‭ -[‬NSConcreteTask launchWithDictionary‭:] + ‬642
4‭ ‬Foundation‭ ‬0x9c00fd58‭ +[‬NSTask launchedTaskWithLaunchPath:arguments‭:] + ‬258
5‭ ‬lmuopen‭ ‬0x00004e0f main‭ + ‬431
6‭ ‬lmuopen‭ ‬0x00004c15‭ ‬start‭ + ‬53
)
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel com.apple.xpc.launchd[1] (com.apple.ReportCrash[2500]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local LMU[2498]: exiting and supressing hooks: 0
Dec 5 18:07:51 h-MacBook-Air-sl-Daniel.local ReportCrash[2500]: Saved crash report for lmuopen[2499] version ??? to ‭/‬Users/danielyosef/Library/Logs/DiagnosticReports/lmuopen_2014-12-05-180751_h-MacBook-Air-sl-Daniel.crash
Dec 5 18:07:58 h-MacBook-Air-sl-Daniel kernel[0]: process AutoCAD[2494] caught causing excessive wakeups. Observed wakeups rate (per sec): 4517; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45089
Dec 5 18:07:58 h-MacBook-Air-sl-Daniel.local ReportCrash[2500]: Invoking spindump for pid=2494 wakeups_rate=4517 duration=10 because of excessive wakeups
Dec 5 18:07:58 h-MacBook-Air-sl-Daniel.local spindump[2274]: Saved wakeups_resource.diag report for AutoCAD version 20.0.51.311 Copyright © 2009-2014 Autodesk, Inc (20.0.51.311) to /Library/Logs/DiagnosticReports/AutoCAD_2014-12-05-180758_h-MacBook-Air-sl-Daniel.wakeups_resource.diag
Dec 5 18:07:58 h-MacBook-Air-sl-Daniel.local spindump[2274]: Removing excessive log: file:///Library/Logs/DiagnosticReports/AutoCAD_2014-12-05-130634_h-MacBook-Air-sl-Daniel.wakeups_resource.diag
Dec 5 18:09:49 h-MacBook-Air-sl-Daniel.local mdworker[2503]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67030 "The operation couldn’t be completed. (OSStatus error -67030.)" UserInfo=0x7fbac6395800 {SecCSArchitecture=x86_64}
Dec 5 18:09:50 h-MacBook-Air-sl-Daniel.local mdworker[2501]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67030 "The operation couldn’t be completed. (OSStatus error -67030.)" UserInfo=0x7fb965fb15e0 {SecCSArchitecture=x86_64}
Dec 5 18:12:12 h-MacBook-Air-sl-Daniel com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.

Message 14 of 20
maxim_k
in reply to: danielyosef7

From your log I can clearly see that LMU (License manager Utility) cannot properly start on your system.

I also see this strange warning from AutoCAD:

 

 WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.10.1. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

 

Strange, but AutoCAD 2015 should work on 10.10.1 especially if you installed SP1 for AutoCAD 2015.

I don't have any suggestions except one - try to reinstall AutoCAD:

remove it with "Remove AutoCAD.app" with deleting user preferences during removing, than install it again and apply SP1

 

Maxim


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 15 of 20
danielyosef7
in reply to: maxim_k

And if It's still not working?! what should I do?

Message 16 of 20
maxim_k
in reply to: danielyosef7

This is the most radical solution, but surely it should work:

You can try to make bootable full system backup (in order to be able to restore it back) with for example this software:
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
Than erase your Mac HD, make fresh OS X installation without migrating your old settings an preferences, than install AutoCAD.

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 17 of 20
fangh
in reply to: danielyosef7

If you still cannot get AutoCAD running, could you try this solution: http://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles...

Message 18 of 20
danielyosef7
in reply to: maxim_k

I did it, but again I have the same problem!

still stuck on this "loading.." Screen

Message 19 of 20
danielyosef7
in reply to: maxim_k

thank you all! 

I found the problem !!!!

My os x was in Hebrew and when I change it back to english and try to open autocad it's work all fine!

I guess when the os x is in Language that autocad not support then it's not wotking!

thanks again to everyone that try to help me!

Message 20 of 20
fangh
in reply to: danielyosef7

Thanks for confirming this. We've known this problem of launching hang in Hebrew/Arabic language and are researching on it.

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