AutoCAD for Mac 2012 Trial Download won't launch

[katie1994]

I have tried several times to download the trial version onto a brand new Mac Pro running OS X Snow Leopard. Akami downloads, then I downloaded the AutoCAD trial, then I installed the trial version. When I click on the AutoCAD icon in the dock the splash window appears saying "loading" for a few seconds, then it closes. I tried uninstalling and reinstalling, rebooting the computer, all the usual tricks. And yes, language is set to English.

From what I can tell this is a problem for a lot of people but I have seen no explanation or suggestion other than an obscure suggesting about Journalling and reformatting the harddrive. Seems a bit excessive for a 30 day trial.

Hey Autodesk, if you want to sell to Mac users I suggest you give us some help!

[adeliado10000]

Hi there I would to know how you did it to work the Autocad 2012 for mac I'm having the same problem can help me?

[maxim_k]

HI,

---

@adeliado10000 wrote:

Hi there I would to know how you did it to work the Autocad 2012 for mac ...

---

Not sure really. But:

If you mean problem with FLEXnet Publisher - why not? Have a try - it doesn't take much time.

Maxim

[tquiva]

Hi, I have a problem in getting my Autocad 2012 to run on my mac with version OS X Lion. 

I've been reading the previous posts, and tried the link with the FLEXnet publisher problem. However, it just doesn't work at all. When I launch the program, it just bounces on the dock, the loading screen comes up, and the program just ends. 

Is there any other fix to this? 

[maxim_k]

Console output? What you see there?
+ your System specs
Maxim

[tquiva]

When Autocad is launched, my console says this: 

Sep 18 15:52:17 MacBook-Pro LMU[2363]: 2363 with argument: lmuopen

Sep 18 15:52:17 MacBook-Pro LMU[2363]: 2363 with argument: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Sep 18 15:52:17 MacBook-Pro FaceboxPro[729]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004f8d00

Sep 18 15:52:17 MacBook-Pro lmuopen[2363]: Launching: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Sep 18 15:52:18 MacBook-Pro FaceboxPro[729]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004f8d00Sep 18 15:52:19: --- last message repeated 1 time ---

Sep 18 15:52:19 MacBook-Pro com.apple.mtmd[68]: low priority thinning needed for volume Macintosh HD (/) with 15.6 <= 20.0 pct free space 

Sep 18 15:52:20 MacBook-Pro FaceboxPro[729]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004f8d00Sep 18 15:52:26: --- last message repeated 5 times ---

My specs: 

Mac OS X Version 10.7.1

2.53 GHz Intel Core 2 Duo

Memory: 4GB 1067 MHz DDR3

Graphics: NVIDIA GeForce 9400M 256 MB

[maxim_k]

Have you tried to restart your Mac?

and

Looks like strings from Console log are incomplete, could you copy information little bit earlier than "LMU[2363]: 2363 with argument: lmuopen"?

Maxim

[tquiva]

I tried restarting, and I still get the same problem. 

Here's what my console said this time: 

Sep 18 18:59:16: --- last message repeated 13 times ---

Sep 18 18:59:16 MacBook-Pro [0x0-0x24024].com.autodesk.AutoCAD[474]: Autoload Feature Installed

Sep 18 18:59:16 MacBook-Pro [0x0-0x24024].com.autodesk.AutoCAD[474]: Materials Configuration Not Found in the Bundle - Skipping 

Sep 18 18:59:17 MacBook-Pro FaceboxPro[295]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004a88c0

Sep 18 18:59:19: --- last message repeated 1 time ---

Sep 18 18:59:19 MacBook-Pro LMU[518]: 518 DAEMONIZE: setting umask 0

Sep 18 18:59:19 MacBook-Pro LMU[518]: 518 DAEMONIZE: session parent exiting

Sep 18 18:59:19 MacBook-Pro LMU[518]: exiting and supressing hooks: 0

Sep 18 18:59:19 MacBook-Pro LMU[519]: 519 DAEMONIZE: session new session leader

Sep 18 18:59:19 MacBook-Pro LMU[519]: 519 DAEMONIZE: tty disconnect parent exiting

Sep 18 18:59:19 MacBook-Pro LMU[520]: 520 DAEMONIZE: tty disconnect child

Sep 18 18:59:19 MacBook-Pro LMU[520]: 520 DAEMONIZE: closing file descriptors

Sep 18 18:59:19 MacBook-Pro LMU[520]: 520 Execing /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/lmuopen

Sep 18 18:59:19 MacBook-Pro LMU[520]: 520 with argument: lmuopen

Sep 18 18:59:19 MacBook-Pro LMU[520]: 520 with argument: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Sep 18 18:59:19 MacBook-Pro lmuopen[520]: Launching: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Sep 18 18:59:19 MacBook-Pro FaceboxPro[295]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004a88c0

Sep 18 18:59:27: --- last message repeated 7 times ---

Sep 18 18:59:27 MacBook-Pro helpd[270]: Failed reading an alias at file://localhost/Library/Documentation/Help/.DS_Store: Error Domain=NSCocoaErrorDomain Code=256 "The file couldn’t be opened." UserInfo=0x7f8b33b37630 {}

Sep 18 18:59:27 MacBook-Pro com.apple.launchd.peruser.501[214] ([0x0-0x24024].com.autodesk.AutoCAD[474]): Exited with code: 255

Sep 18 18:59:27 MacBook-Pro FaceboxPro[295]: -[WebUndefined intValue]: unrecognized selector sent to instance 0x4004a88c0

[maxim_k]

Don't know what to say exactly, but I think the key words are:

com.autodesk.AutoCAD[474]): Exited with code: 255

and looks like it is licensing problem.

Obviously, we need to know the meaning of the "255" exiting code

Maxim

[1rosscameron]

Hi guys, I have been having a similar problem as talked about here. It is actually a full version of autocad 2012 which I am trying to get to work. It has apparently been installed successfully and everything, but just like a few of the other guys here, when I try to open it the logo just bounces in the dock for a while and ultimately fails to launch. 

The lines from the console at the time of it failing are as follows: 

Oct 19 18:21:01 localhost ath[797]: _AMDDeviceAttachedCallbackv3 (thread 0x7fff70f6bcc0): Device 'AMDevice 0x1018042a0 {UDID = 5eeb188b1e41635ab654529e034b0769a00d75de, device ID = 3, location ID = 0xfa200000, product ID = 0x1297}' attached.
Oct 19 18:22:49 localhost [0x0-0x7d07d].com.autodesk.AutoCAD[829]: Autoload Feature Installed
Oct 19 18:22:49 localhost [0x0-0x7d07d].com.autodesk.AutoCAD[829]: Materials Configuration Not Found in the Bundle - Skipping
Oct 19 18:22:51 localhost /Library/Application Support/FLEXnet Publisher/Service/11.9.0/FNPLicensingService[873]: Started - This service performs licensing functions on behalf of FLEXnet enabled products.
Oct 19 18:22:52 localhost LMU[874]: 874 DAEMONIZE: setting umask 0
Oct 19 18:22:52 localhost LMU[874]: 874 DAEMONIZE: session parent exiting
Oct 19 18:22:52 localhost LMU[874]: exiting and supressing hooks: 0
Oct 19 18:22:52 localhost LMU[875]: 875 DAEMONIZE: session new session leader
Oct 19 18:22:52 localhost LMU[875]: 875 DAEMONIZE: tty disconnect parent exiting
Oct 19 18:22:52 localhost LMU[876]: 876 DAEMONIZE: tty disconnect child
Oct 19 18:22:52 localhost LMU[876]: 876 DAEMONIZE: closing file descriptors
Oct 19 18:22:52 localhost LMU[876]: 876 Execing /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/lmuopen
Oct 19 18:22:52 localhost LMU[876]: 876 with argument: lmuopen
Oct 19 18:22:52 localhost LMU[876]: 876 with argument: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU
Oct 19 18:22:52 localhost lmuopen[876]: Launching: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU
Oct 19 18:22:53 localhost LMU[875]: exiting and supressing hooks: 0
Oct 19 18:22:53 localhost ReportCrash[879]: Saved crash report for LMU[878] version 1.0 (1.0) to /Users/rosscameron/Library/Logs/DiagnosticReports/LMU_2011-10-19-182253_localhost.crash
Oct 19 18:23:50 localhost com.apple.launchd.peruser.501[179] ([0x0-0x7d07d].com.autodesk.AutoCAD[829]): Exited: Terminated

If anyone can make sense of that and help me out I would hugely appreciate it. Thank you

[maxim_k]

License manager crashes when you start AutoCAD. Look for "LMU_2011-10-19-182253_localhost.crash" file for some explanations (2011-10-19-182253 part may vary) in /Users/rosscameron/Library/Logs/DiagnosticReports/ folder (or in Console.app in Crash reports section)

Maxim

[1rosscameron]

Thanks Maxim. I've found that crash log file. This is the first few lines of what it says: 

Process:         LMU [878]

Path:            /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Identifier:      com.autodesk.lmu

Version:         1.0 (1.0)

Code Type:       X86 (Native)

Parent Process:  lmuopen [876]

Date/Time:       2011-10-19 18:22:52.712 +0100

OS Version:      Mac OS X 10.6.8 (10K549)

Report Version:  6

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c00240cc

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

0   libQtGuiAdlm.4.dylib                   0x0058a932 AdlmQt::QTextEngine::shapeTextMac(int) const + 1602 

I've also attached the full crash log file to this reply. Is there any fix I can do to stop the liscence manager crashing the way it is? I apologise for my ignorance here, but looking at these logs is like a different language to me, but if you or anyone is able to point me in the right direction it would be great. Thanks again

[maxim_k]

Forgot to ask you about Adobe software: do you have applications from Adobe on your machine?

Maxim

[fariasjl]

Hello:

Im having a similar problem.

Moving the Adobe files allowed me to activate the product, but then it wont launch again. Heres my system log when I try opening AutoCad 2012 for Mac:

Oct 21 15:00:31 jlfarias FNPLicensingService[5209]: Started - This service performs licensing functions on behalf of FLEXnet enabled products.
Oct 21 15:00:32 jlfarias AutoCAD[5165]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
Oct 21 15:01:01: --- last message repeated 20 times ---
Oct 21 15:01:01 jlfarias com.apple.launchd.peruser.501[244] ([0x0-0x5a05a].com.autodesk.AutoCAD[5165]): Exited with code: 254

Do you have any ideas on how to fix this?

Thanks!

[joanborrell3]

Hello, 

I'm having similar problem when trying to launch the already installed Autocad 2012 for mac Trial. I would very much apreciate help.

I have Adobe products but i do not have any flexnet folder in my HD.. And my mac is a Macbook Pro 2,5Ghz Intel Core 2 Duo with 4GB memory and GeForce 8600M GT with 512Mb of VRAM.

My console says the following:

Oct 24 15:42:18 MacBook-Pro-de-Joan [0x0-0x24024].com.autodesk.AutoCAD[350]: Autoload Feature Installed

Oct 24 15:42:18 MacBook-Pro-de-Joan [0x0-0x24024].com.autodesk.AutoCAD[350]: Materials Configuration Not Found in the Bundle - Skipping 

Oct 24 15:42:25 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[394]): posix_spawn("/Applications/Vodafone Mobile Connect/Vodafone Mobile Connect.app/Contents/Resources/Specific/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperDemon", ...): No such file or directory

Oct 24 15:42:25 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[394]): Exited with exit code: 1

Oct 24 15:42:25 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist): Throttling respawn: Will start in 10 seconds

Oct 24 15:42:26 MacBook-Pro-de-Joan /Library/Application Support/FLEXnet Publisher/Service/11.9.0/FNPLicensingService[395]: Started - This service performs licensing functions on behalf of FLEXnet enabled products.

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[396]: 396 DAEMONIZE: setting umask 0

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[396]: 396 DAEMONIZE: session parent exiting

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[396]: exiting and supressing hooks: 0

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[397]: 397 DAEMONIZE: session new session leader

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[397]: 397 DAEMONIZE: tty disconnect parent exiting

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[398]: 398 DAEMONIZE: tty disconnect child

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[398]: 398 DAEMONIZE: closing file descriptors

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[398]: 398 Execing /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/lmuopen

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[398]: 398 with argument: lmuopen

Oct 24 15:42:26 MacBook-Pro-de-Joan LMU[398]: 398 with argument: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Oct 24 15:42:27 MacBook-Pro-de-Joan lmuopen[398]: Launching: /Applications/Autodesk/Adlm/R4/LMU.app/Contents/MacOS/LMU

Oct 24 15:42:31 MacBook-Pro-de-Joan system_profiler[402]: could not convert interface name

Oct 24 15:42:35: --- last message repeated 2 times ---

Oct 24 15:42:35 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[413]): posix_spawn("/Applications/Vodafone Mobile Connect/Vodafone Mobile Connect.app/Contents/Resources/Specific/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperDemon", ...): No such file or directory

Oct 24 15:42:35 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[413]): Exited with exit code: 1

Oct 24 15:42:35 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist): Throttling respawn: Will start in 10 seconds

Oct 24 15:42:37 MacBook-Pro-de-Joan system_profiler[419]: could not convert interface name

Oct 24 15:42:42: --- last message repeated 2 times ---

Oct 24 15:42:42 MacBook-Pro-de-Joan system_profiler[433]: could not convert interface name

Oct 24 15:42:45: --- last message repeated 2 times ---

Oct 24 15:42:45 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[442]): posix_spawn("/Applications/Vodafone Mobile Connect/Vodafone Mobile Connect.app/Contents/Resources/Specific/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperDemon", ...): No such file or directory

Oct 24 15:42:45 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[442]): Exited with exit code: 1

Oct 24 15:42:45 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist): Throttling respawn: Will start in 10 seconds

Oct 24 15:42:47 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] ([0x0-0x24024].com.autodesk.AutoCAD[350]): Exited with exit code: 255

Oct 24 15:42:55 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[447]): posix_spawn("/Applications/Vodafone Mobile Connect/Vodafone Mobile Connect.app/Contents/Resources/Specific/Mac_SwapperDemon.app/Contents/MacOS/Mac_SwapperDemon", ...): No such file or directory

Oct 24 15:42:55 MacBook-Pro-de-Joan com.apple.launchd.peruser.501[201] (cn.com.zte.usbswapper.plist[447]): Exited with exit code: 1

Thank you!

[david_swift]

Hi All,

I am getting the following error in the console:

Feb  8 13:44:52 (null) [0x0-0x9f09f].com.autodesk.AutoCAD[4931]: Autoload Feature Installed Feb  8 13:44:52 (null) [0x0-0x9f09f].com.autodesk.AutoCAD[4931]: Materials Configuration Not Found in the Bundle - Skipping Feb  8 13:44:57 (null) AutoCAD[4931]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.

Feb  8 13:45:21: --- last message repeated 9 times --- Feb  8 13:45:21 (null) com.apple.launchd.peruser.501[219] ([0x0-0x9f09f].com.autodesk.AutoCAD[4931]): Exited with code: 255

Is anyone able to help?

Thank you 🙂

[koc3499]

I notice in your log files that it seems to be referring to Time Machine restore--did you just try to restore from AutoCAD or your computer from Time Machine.  If so, please try this:

1. For Time Machine, by default Time Machine does not back-up the folder “/Library/Preferences/FLEXnet Publisher” and therefore, when the user will perform back-up/restore with Time Machine, licensing will not work on their machines. In order to get it working, we need to suggest the users to edit the file “/Library/Preferences/com.apple.TimeMachine.plist” and remove the entry of FLEXnet Publisher from the file, save the edited copy on say desktop and now replace the original .plist file with the new edited .plist file from the desktop. Now, the back-up and restore of TimeMachine will start working on their machines.

(The line for FLEXnet Publisher folder in the plist file will look like: “/Volumes/<Name of the Backup Disk>^^*_&/Library/Preferences/FLEXnet Publisher*_”) – this needs to be removed.

Hope this helps,

Kathy

[david_swift]

HI,

Thanks for the reply.

I have found the FlexNet file in the .com.Apple.TimeMachine.plist, but I am unable to remove it because an error message appears telling me to unlock the file. When I click to unlock it, I get the error message "Could not add write permission to the file because you do not own it. Try modifying the permissions of the file in the Finder or Terminal."

I'm sorry to be a bit of a novice with this - are you able to suggest how I 'modify the permissions'?

Thanks for your last response - I really hope it works!!

David

[gtz.bea]

Hi,

I´ve been usin de 2012 version of Autocad for Mac for a while now and it was working perfectly until today. Now i tray to launch autocad and the icon just bounces on the dock, de logging screen appears and then it just disappears adn the icon stops bouncing. I´ve tried unistalling, and installing, updatin my system ( macbook pro with OS LION), etc and nothing works. 

I´ve been looking through forums and i´ve found out something about having adobe apps installed, i´ve have the whole adobe auite (CS5) illustrato, photoshop, etc.

i find in the forum, that this problam has already been solved and you send me to a a link (http://macacad.com/2010/11/25/autocad-for-mac-and-adobe-software/?srt=1330035752818&refurl=http%3A%2... where i find no info.

My system language is set to english.

I also seen the thing about changing FLEXnet folder, but i have no FLEXnet folder.

Please please help me.

thenks a lot.

[koc3499]

You should be able to find the FLEXnet Folder  by looking for it in the Library folder in root partition of your HD:  Macintosh HD/Library/Preferences/FLEXnet Publisher/FLEXnet

Note: this is the root partition library, not your user library.

Additionally, you state that the program worked in the past but is not working now--did you have a crash just before it stopped working?  If so, try this link to see if this helps: 

usa.autodesk.com/getdoc/id=TS18406763

The issues with Adobe and AutoCAD on the same computer should be fixed--so make sure you install the first service pack for 2012 and any from Adobe also.

Did you reinstall the product using Time Machine or did you back up your computer using Time Machine or Migration Assistant?  If you did use Time machine, then by default Time Machine does not back-up the folder “/Library/Preferences/FLEXnet Publisher” and therefore, when the user will perform back-up/restore with Time Machine, licensing will not work on their machines. In order to get it working, we need to suggest the users to edit the file “/Library/Preferences/com.apple.TimeMachine.plist” and remove the entry of FLEXnet Publisher from the file, save the edited copy on say desktop and now replace the original .plist file with the new edited .plist file from the desktop. Now, the back-up and restore of TimeMachine will start working on their machines.

(The line for FLEXnet Publisher folder in the plist file will look like: “/Volumes/<Name of the Backup Disk>^^*_&/Library/Preferences/FLEXnet Publisher*_”) – this needs to be removed.

Hopefully this will help you.

[gtz.bea]

Thanks a lot, I´m trying to work with the FLEXnet thing, but i also want to chek out the link you send me and it doesn´t work. It says unexpected error.

Thanks a lot I´m really appreciatin your help