Autocad 2013 for Mac will not launch

[daccordo]

Hello,

Tried to launch the program and have the AutoCAD Error Report box come up saying, A software problem has caused AutoCAD to close unexpectedly. 

Error report contains 

crashLog.txt

dmpuserinfo.xml

dumpdata.zip

system_profile.xml

Was working fine after loding both SP1 andn SP2. The last file used did have a jpg. that was converted to a pdf for an underlay. 

Any help would be wonderful.

daccordo

[maxim_k]

Hi daccordo,

I think you have to try to reinstall AutoCAD (with deleting AC preferences when you will run Remove AutoCAD application).
Or you can simply try to delete AutoCAD preferences file from ~/Library/Preferences folder,

Maxim

[daccordo]

Hi,

Did all you advised and still no luck.

daccordo

[maxim_k]

Does it crashes in all cases? When you are trying to launch it from Dock, when you double-click on DWG file in Finder (or use "Open with")?
Maxim

[daccordo]

Either way from dock or double clicking on a file. Haven?t tried ?Open with?.

[maxim_k]

What do you see in System.log in Console app when you are trying to launch
AutoCAD?

Maxim


--
Thanks,
Maxim

Sent from my iPhone

[daccordo]

Feb 24 08:20:08 domenicos-mbp lmuopen[7413]: Launching: /Applications/Autodesk/Adlm/R5/LMU.app/Contents/MacOS/LMU
Feb 24 08:20:14 domenicos-mbp WindowServer[83]: CGXSetDeferredUpdates: Default deferred updates value: 1
Feb 24 08:21:00 domenicos-mbp LMU[7412]: exiting and supressing hooks: 0

Thanks in advance for the help.

daccordo

[maxim_k]

It appears that something wrong with AutoCAD lisence on your Mac. Try to reset it:
So you need to follow this article:
http://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles...
or "illustrated" guide here:
http://upandready.typepad.com/up_and_ready/2013/02/reset-standalone-licensing-on-the-mac.html

in order to reset existing license information on your Mac, then you need to activate AutoCAD again with your serial.

Maxim

[daccordo]

I?ll try using the ?illustrated? guide and let you know how it turns out.
I did reinstall after the hard drive was replaced and also updated with SP1 and SP2 as you mentioned a few months ago. All worked well until now.

daccordo