SanSerif TTF not printly correctly

[hondakid1619]

We have one machine (2009AcadE Sp1) that is not printing the SanSerif TTF correctly in our titleblock. Our titleblock has attributes that use the SanSerif font that do not print correctly. If you look at the titleblock on the monitor it looks alright but when you print it the output is all sorts of various symbols "$#*^!^#$*%$!*". When there is a titleblock present all text using SanSerif font comes out garbled, but you can take a blank page and type SanSerif font text in it and it prints fine.

We have been pulling our hair out on this one!! Anyone ever had this happen and know how to fix it?

[Renorick]

I've had something like this happen with some word processing/graphic design apps. The random symbols come up when there is an application tries to read a postscript file when it is looking for a bitmapped one, such as images, and in this case, typefaces (such as Autocad).
So this sounds like a font mapping issue. Take a look at the Autocad Help entry (not Autocad Elect.) for fonts>mapping.
Your font file location should be listed in Tools>options>files tab: "text editor, dictionary and font file" names. According to the help file it is an ASCII text file that you can open and search for Sanserif TTF font listing. You might have a garbled substitute.

The font file itself also might be corrupt, or not under the name your copy of AE is looking for. Try copying the font from another machine.

[hondakid1619]

I don't believe that is the problem. We can use that font on a "blank" sheet and it works fine. But once we introduce the titleblock everything goes crazy.