PROBLEM WITH SEARCH CATALOGUE

[KOBI1912]

IM HAVING PROBLEM WITH CATALOGUE SEARCH

5 WORKER USES THE SAME DATABASE

2 OF THEM

CAN'T FIND SOME ITEM'S WITH THE "PART CATALOGUE WINDOW"

( WHEN SEARCHING WITH "SEARCHING CATALOGUE DB, ITEM FOUND, BUT CAN'T BE SELECTED

ALL OTHER WORKERS USING THE SAME DB WITH NO PROBLEM

I CHECKED ALREADY PROPERTIES SETTING, ALL OK

ALSO "PART CATALOGUE" WINDOW INDICATE THE CORRECT PATH OF DB FILE

ALSO DID A FULL UN-INSTALL AND REINSTALL, BUT THIS HELPED ONLY FOR A WEEK ,AND THEN PROBLEM REPEAT AGAIN

AND CAN'T FIND THE PROBLEM

[Anonymous]

YOU CAN CHOICE ICON "CLEAR ALL SELECTED FILTERS" AT TOP LEFT WINDOWS WHEN Y LOOK UP CATALOGUE

[KOBI1912]

NOT HELP
ALSO NOTE NO FILTER UESD AT ALL
ANY IDEAS?
Best Regards
Kobi Gerbi
I.L.S. electromechanical supplies l.t.d
*Tel-ILS: +972-9-8851366
*Tel-Direct: +972-9-8851366
* Fax: +972-9-8851270
* Mobile: +972-52-6262947
* kobi@kahane.co.il:mailto:kobi>:mailto:kobi>

[lionSG]

Did  you check their catalog database search sequence?

Make sure they dont have the default_cat.mdb in their user subdirectory or the ACE support file search path is correctly setup. If they are using the wd.env file, check the WD_CAT path.

[KOBI1912]

ALL PATH Correct
Any more ideas?

Best Regards
Kobi Gerbi
I.L.S. electromechanical supplies l.t.d
*Tel-ILS: +972-9-8851366
*Tel-Direct: +972-9-8851366
* Fax: +972-9-8851270
* Mobile: +972-52-6262947
* kobi@kahane.co.il:mailto:kobi>:mailto:kobi>

[lionSG]

Try relocate or rename the default_cat.mdb or the project-specific.mdb that you are currently using and see if they still can open the catalog lookup file?