AutoCAD Electrical General Discussion

AutoCAD Electrical General Discussion

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New Member
linux.usaf
Posts: 2
Registered: ‎09-08-2012
Message 1 of 5 (418 Views)

Electrical 2013 CRASH ON CLOSE

418 Views, 4 Replies
09-08-2012 03:43 PM

I get a crash every time I close Electrical 2013, and if I open a file and then close, I get this message: unhandled access violation reading 0x0000 exception at dea81fe6h.


Please help

Employee
RobinShou-Autodesk
Posts: 208
Registered: ‎06-29-2011
Message 2 of 5 (413 Views)

Re: Electrical 2013 CRASH ON CLOSE

09-09-2012 06:54 AM in reply to: linux.usaf

Hello,

 

What is your OS? Win 8 64 or Win7 64 + .net 4.5? or other OS?

 

We have a known issue in Win8 OS, and working on the fix now.

 

Thanks,

Robin Shou

Quality Assurance

AutoCAD Electrical

Autodesk, Inc.

New Member
linux.usaf
Posts: 2
Registered: ‎09-08-2012
Message 3 of 5 (408 Views)

Re: Electrical 2013 CRASH ON CLOSE

09-09-2012 09:45 AM in reply to: RobinShou-Autodesk

I have Win7 x64 with .net 4 and 4.5

Employee
RobinShou-Autodesk
Posts: 208
Registered: ‎06-29-2011
Message 4 of 5 (341 Views)

Re: Electrical 2013 CRASH ON CLOSE

09-25-2012 06:53 PM in reply to: linux.usaf

Hello,    

 

We have the ACE2013 SP1 released, please help to patch the ACE2013 SP1, and check if your issue is fixed by the SP1?

 

Here is the link:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20545414&linkID=9240738

 

Thanks,  

Robin Shou  

Quality Assurance  

AutoCAD Electrical  

Autodesk, Inc.

New Member
kbartell
Posts: 1
Registered: ‎01-23-2013
Message 5 of 5 (232 Views)

Re: Electrical 2013 CRASH ON CLOSE

01-23-2013 05:25 AM in reply to: linux.usaf

I have had the same problem... I got an email from Autodesk after weeks of sending them crash reports and they told me there was a known issue with having OLE obejects in any drawings. They say it causes crashing on saving and closing of drawings and that it will be fixed in ACE2014 and a possible hotfix in ACE2013. I have deleted all my OLEs and am still having issues though.... Hope this helps.

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