AutoCAD Civil 3D - Stormwater

AutoCAD Civil 3D - Stormwater

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Member
mrich012
Posts: 4
Registered: ‎12-02-2011
Message 1 of 21 (1,096 Views)

Cannot print from SSA 2013

1096 Views, 20 Replies
06-15-2012 09:56 AM

When I try to print from SSA 2013 I get the following error.

 

"Access violation at address 00C57EFF in module 'StormSanitary.exe'.  Read of address 00000100"

 

Do I just need to reinstall SSA?

 

Thank you,

Matt

*Expert Elite*
wfberry
Posts: 1,842
Registered: ‎09-05-2006
Message 2 of 21 (1,079 Views)

Re: Cannot print from SSA 2013

06-16-2012 09:26 AM in reply to: mrich012

Have you tried printing to a "Pdf printer"?

 

Bill

 

Member
mrich012
Posts: 4
Registered: ‎12-02-2011
Message 3 of 21 (1,068 Views)

Re: Cannot print from SSA 2013

06-18-2012 05:14 AM in reply to: wfberry

I have used the Output tools to generate a PDF but now I really need a print of the Plan View to use in my report but there are no other print options.  When I goto File->Print, I do not even get a print option window I just get the error message:

 

"Access violation at address 00C57EFF in module 'StormSanitary.exe'.  Read of address 000000100."

 

*Expert Elite*
wfberry
Posts: 1,842
Registered: ‎09-05-2006
Message 4 of 21 (1,064 Views)

Re: Cannot print from SSA 2013

06-18-2012 07:13 AM in reply to: mrich012

You can print anything to a pdf file that you can send to a printer.  Apparently your print driver is not working correctly.  When you select your printer scroll to a pdf printer for a pdf version.  Then print the pdf to your paper printer.

 

Bill

 

Member
mrich012
Posts: 4
Registered: ‎12-02-2011
Message 5 of 21 (1,061 Views)

Re: Cannot print from SSA 2013

06-18-2012 08:59 AM in reply to: wfberry

I do not even get the option to select a printer, the print menu doesn't even show up.  I just get that error message.

 

I have printers setup on this computer that I use everyday with no problems.  For some reason SSA wont let me print.

Active Contributor
rdbrennan48
Posts: 32
Registered: ‎12-05-2011
Message 6 of 21 (1,048 Views)

Re: Cannot print from SSA 2013

06-19-2012 06:45 AM in reply to: mrich012

I'm having the same issue, even if I hit Ctrl+P the error will come up. Don't get any options for printing at all.

*Expert Elite*
wfberry
Posts: 1,842
Registered: ‎09-05-2006
Message 7 of 21 (1,042 Views)

Re: Cannot print from SSA 2013

06-19-2012 11:50 AM in reply to: rdbrennan48

Perhaps you guys need to try a repair of your installation through the Control Panel.  Takes less than 15 minutes.

 

Bill

 

Active Contributor
rdbrennan48
Posts: 32
Registered: ‎12-05-2011
Message 8 of 21 (1,032 Views)

Re: Cannot print from SSA 2013

06-20-2012 08:32 AM in reply to: mrich012

I don't have the option to do a repair, only uninstall.

New Member
aharmon
Posts: 1
Registered: ‎07-09-2010
Message 9 of 21 (981 Views)

Re: Cannot print from SSA 2013

06-28-2012 01:10 PM in reply to: rdbrennan48

I'm having the exact same issue. I installed C3D12 SSA and it works fine. Anyone resolve this error?

Distinguished Contributor
bigblittlerent
Posts: 260
Registered: ‎03-26-2008
Message 10 of 21 (896 Views)

Re: Cannot print from SSA 2013

08-06-2012 02:57 PM in reply to: aharmon

Have not resolved the issue.  Having the same problem.  I have tested it on multiple machines. 

 

Tried the Print icon, FILE - PRINT, and PRINT through page setup.  All return the error.

 

I think that this is a bug.

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