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What's with Help?

11 REPLIES 11
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Message 1 of 12
neilyj666
301 Views, 11 Replies

What's with Help?

I'm not finding Help very helpful in 2015 - is there a support path needed or something?

 

2014-05-27 08_31_37-Autodesk AutoCAD Civil 3D 2015 - Help.jpg

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
11 REPLIES 11
Message 2 of 12
Pointdump
in reply to: neilyj666

Neil,

I've never had much luck getting Help through the program. Try Google instead:
http://help.autodesk.com/view/CIV3D/2015/ENU/?guid=GUID-B6CF98F9-FF6F-4FF5-8022-60EB21A611A7

 

Help.png

 

Dave

Dave Stoll
Las Vegas, Nevada

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Message 3 of 12
neilyj666
in reply to: Pointdump

Thanks for this - I tend to google for anything AutoCAD related as a matter of course nowadays...!!!!...:)

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 4 of 12

The help from my civil 3d 2015 seems to be working as designed.

 

When I search on msltscale in civil 3ds help, I get the same result as shown in Dave's post.



If a post provides a fix for your issue, click on "Accept as Solution" to help other users find solutions to problems they might have that are similar to yours.

Andrew Puller
Maitland, NSW, Australia
Windows 10 Enterprise 64bit
Intel core i7 11800 @ 2.30 GHz with 32GB Ram
Civil 3d 2021
Message 5 of 12

Tried PEDIT in the civil help and got the Left hand of the image and tried the Online version and got the information as expected

 

2014-05-27 12_33_51-Autodesk AutoCAD Civil 3D 2015 - Help.jpg

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 6 of 12
doni49
in reply to: Pointdump


@Pointdump wrote:

 

I've never had much luck getting Help through the program. Try Google instead:



+1



Don Ireland
Engineering Design Technician




If a reply solves your issue, please remember to click on "Accept as Solution". This will help other users looking to solve a similar issue. Thank you.


Please do not send a PM asking for assistance. That's what the forums are for. This allows everyone to benefit from the question asked and the answers given.

Message 7 of 12
Jeff_M
in reply to: neilyj666

For me, the help in 2015 works better than any release since they abandoned the chm file format. Make sure your path is set correctly.

5-27-2014 6-13-46 AM.png

Jeff_M, also a frequent Swamper
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Message 8 of 12
neilyj666
in reply to: Jeff_M

...and this is my OOTB help file path

 

2014-05-27 14_32_31-Options.jpg

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 9 of 12
Jeff_M
in reply to: neilyj666


@neilyj666 wrote:

...and this is my OOTB help file path

 

 


Does that path exist? It doesn't look right compared to any of the installs I've done of C3D/IDS 2015.

Jeff_M, also a frequent Swamper
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Message 10 of 12
neilyj666
in reply to: Jeff_M

Seems to.....I'm using the British English version which may be the reason?

 

2014-05-27 14_48_49-Help.jpg

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 11 of 12
Cadguru42
in reply to: neilyj666


@neilyj666 wrote:

Seems to.....I'm using the British English version which may be the reason?


That's your problem. You should stop using the Queen's English and start using the true English from 'Merica! 🙂

 

As to the problem, I've seen many issues with the 2015 installs using wrong support paths. It could be the UK version has the wrong path for the help files. Have you tried actually finding the files and adding that path?

C3D 2022-2024
Windows 10 Pro
32GB RAM
Message 12 of 12
neilyj666
in reply to: Cadguru42

LOL...:)

I'll raise a support request

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760

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