User Profile/Civil 3D Issues

[ParadigmAE]

I’m having a user profile issue on one computer. I have a user, using windows 7 and AutoCAD Civil 3D 2014 on his work station. When using Civil 3D he has two issues: one, he cannot import Dgn’s. I’ve tried everything it just won’t work. Second, he cannot xref or insert PDF’s into a drawing. Now the reason why I say this is a profile issue is because if I log on to his computer (or anyone else log’s on his computer), I can do all those things in Civil 3D, import DGN’s & insert/xref PDF’s. If this user log’s on my computer, he can do all those things in Civil 3D. Import DGN’s & insert/xref PDF’s. Something with his profile on his computer is corrupt and I’m trying to fix it without deleting and creating another user profile. Does anyone have any idea’s?

[michael.robertson]

When you say you don't want to delete/create another user profile do you mean Windows user profile or C3D profile?

[ParadigmAE]

I mean windows profile. I'm assuming this is a windows issue. Could I be wrong?

[michael.robertson · Accepted solution]

Yes, most of the user problems we encounter are C3D profiles.

See following article: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13288548&linkID=9240697

[ParadigmAE]

Well thanks Mike

I'll give this a shot!!

Abraxas

[Joe-Bouza]

clean install maybe needed

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21889713&linkID=9240697