Mtext boxes printing only as a black box

[ltilley]

I am unable to work this out.

I am using civil 3d 2013. When i am printing all my text masked tect boxes print as a solid black box.

I have set the text mask to "use background colour" i have not been able to find a solution anywhere else on the forums please help

Also i can print the drawing fine from a different computer without any changes to the file :S

[wfberry]

I am thinking that this is a feature of the print driver but cannot recall the exact remedy.  Check out the other printer setup is all I can offer at this time.  Someone else should step in and remind us shortly.

Bill

[rl_jackson]

I think that the C3D Label wer exploded and you'll need to select one of the phantom rasters behide the mtext and use select similar to delete them.

[KirkNoonan]

Are you using the same .pc3 file on both computers? 

[ltilley]

Yes its the same on both computers

[ltilley]

no phantom rasters to be found

thanks for the suggestion

[rl_jackson]

Here is a test, go to option OP, and select display tab, and the select colors, change the 2D model background to from black to white. Do you the black boxes around the text? If so they text was a civil lable that was exploded. if not it's a print issue.

[Hammerling]

I have seen this happen when printing to PDF.   Some printers don't know how to handle that kind of masking. 
I normally have this masking turned off in my C3D styles.   It improves the performance of your drawing, and I run into less issues after I "Export to AutoCAD"

Gerald Hammerling

[ltilley]

no black boxes 

sample attached

[ltilley]

How would this work? I am printing to the same printer with both computers and it doesnt work to pdf or straight to paper. The print preview also shows the boxes over the text. but no such issue on the other computer

If i did take out the text masking how do i deal with the objects over my text instead?

thanks

[KirkNoonan]

For us, the black boxes are usually a function of the lines merge vs. lines overwrite in the .pc3 file. If everything is identical on the two setups, the only thing left is probably to open a support request.

[david.zavislan]

Check the plot style (ctb) file.  The two computers may have different plotter colors assigned to the background color.