Installation Problem

[kedari]

Dear Sir,

1) The client installed the trial version.
2) After the purchase I un-installed the trial and installed the licensed copy.
3) Note that the trial version period was not bounced.
4) The installation was successful but the application is not opening at all.
5) Its giving the error messages "Common language runtime debugging services error".

The system details as below:

OS: MS Win xp Professional 2002 Sp: 2, v.2096
IE: 6 sp.2
Virus scan: Mcafee Virus Scan Enterprise Ver 8.0i

Note: While installation I turned off all the virus scann off.

Please help as early as possible. The client is not able to work.

With Regards
Kedari
kedari@simplexindia.com

[Anonymous]

Kedari:
You may not get much support here on Saturday. I will try to help. Did you
clean out the registry after un-installation of Trial and before installing
new version? If you did not, I would suggest that you check out Scott
McEachron's "Civil 3D-Paving the Way" and follow his Clean Uninstall methods
here:

http://c3dpavingtheway.blogspot.com/

Bill

wrote in message news:5018309@discussion.autodesk.com...
Dear Sir,

1) The client installed the trial version.
2) After the purchase I un-installed the trial and installed the licensed
copy.
3) Note that the trial version period was not bounced.
4) The installation was successful but the application is not opening at
all.
5) Its giving the error messages "Common language runtime debugging services
error".

The system details as below:

OS: MS Win xp Professional 2002 Sp: 2, v.2096
IE: 6 sp.2
Virus scan: Mcafee Virus Scan Enterprise Ver 8.0i

Note: While installation I turned off all the virus scann off.

Please help as early as possible. The client is not able to work.

With Regards
Kedari
kedari@simplexindia.com

[kedari]

Dear Sir,
I found it unable to download the "Civil 3D-Paving the Way" can you please help me get it.
I once cleared all the registry values and also deleted the files at the installed path.
I also installed the .net 1.1 also.

With Regards
rkedarimanthanwar@yahoo.co.in

[kedari]

Hi Bill,

Thank you very much for the timely support. I an through with the problem.
Regards
Kedari