Hello. I am trying to load the Home User License Agreement (HULA) version of Civil 3D 2011 but the load screen says I already have that version on the machine. Thus the software will not load. I have erased all prior versions of Civil 3D but still no luck. Can anyone help me?
Do a search on Google for ts45252. It will show you how to completely remove all things autodesk from your computer (for the most part that is).
To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617
For all other installation problems consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:
http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...