AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

Active Contributor
Posts: 41
Registered: ‎11-08-2007
Message 1 of 2 (394 Views)

fatal error unhandled access violation reading 0x0000 exception at 2a988435h

394 Views, 1 Replies
11-18-2010 07:55 AM

Not sure if anyone has experienced this error when closing .dwg file in C3D 2010

Is there a solution to this problem without a doing a reinstall?


Error occurs when closing through the menu pulldown - File ---> Close or by typing the command Close.

This occurs also whether you are using Metric or Imperial.


Here is some pc info. if this helps any.


Workstation - Dell Precision T5400

- Intel Pentium III Xeon processor

- 4GB Ram

- OS - Windows XP Professional 2000 version 5.1.2600


Lastly, I have not installed any recent service packs.


Any help would be appreciated.


Thank you







Product Support
Posts: 723
Registered: ‎02-08-2010
Message 2 of 2 (384 Views)

Re: fatal error unhandled access violation reading 0x0000 exception at 2a988435h

11-18-2010 08:50 AM in reply to: dmagnus

Hi dmagnus-


First thing I would try is to have another user log onto your machine to see if they can reproduce. If they cannot reproduce then you will just need to reset your user settings:

Seth Hall
Product Support
Autodesk, Inc.

Being Civil
Being Civil Twitter
Being Civil Facebook

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.