AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

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New Member
sfletch
Posts: 2
Registered: ‎09-04-2013
Message 1 of 8 (157 Views)

fatal error - help

157 Views, 7 Replies
09-04-2013 10:16 PM

I am getting  the following fatal error at random times after opening a dwg;  autocad error aborting. Unhandled Access Violation Reading 0x0000 exception 661fd2ech. Any suggestions to fix are appreciated.

Mentor
john.mckenzie
Posts: 224
Registered: ‎12-19-2006
Message 2 of 8 (134 Views)

Re: fatal error - help

09-05-2013 06:52 AM in reply to: sfletch

Things to try in order that I would try them

 

run a recover on dwg.

-purge regapps

audit.

-purge general (all)

 

if that all fails, or this is happening across projects and very randomly.....

 

Look to see if any add ons can be temporarilly disabled to check stability (if add ons exist)

Repair software

Reinstall software.

 

 

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john.mckenzie
Posts: 224
Registered: ‎12-19-2006
Message 3 of 8 (133 Views)

Re: fatal error - help

09-05-2013 06:54 AM in reply to: john.mckenzie

 this a new version install. If so, Can your hardware handle the upgrade, If it can, I would start with the install. Something is likely wrong.

New Member
sfletch
Posts: 2
Registered: ‎09-04-2013
Message 4 of 8 (128 Views)

Re: fatal error - help

09-05-2013 07:49 AM in reply to: sfletch

Thanks for the advice. I will try your recommendations but I already tried purging and auditing with no luck. This error message and the shutdowns have been occuring since I originally installed the C3d 2013 software on my toshiba laptop. It is 64-bit os running windows 8 with 6gb RAM so I believe it should be able to handle it. Thanks.

*Expert Elite*
wfberry
Posts: 1,936
Registered: ‎09-05-2006
Message 5 of 8 (108 Views)

Re: fatal error - help

09-06-2013 09:20 AM in reply to: sfletch

You originally left out the Windows 8 and C3D 2013.  I think we have found the problem.

 

Bill


Windows 7 x 64 Professional
Nvidia GeForce 9800 & 8500
12 GB Ram
i7 965 @ 3.20 GHz
Corsair Force 240 GB SSD
Infrastructure Suite 2014

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john.mckenzie
Posts: 224
Registered: ‎12-19-2006
Message 6 of 8 (92 Views)

Re: fatal error - help

09-06-2013 12:02 PM in reply to: wfberry

Bill,

 

your post indicates that windows 8 and 2013 are incompatible yet the OP says random fatal errors? wouldn't they be continuous fatal error at launch if they are incompatible?

*Expert Elite*
troma
Posts: 2,525
Registered: ‎05-21-2008
Message 7 of 8 (79 Views)

Re: fatal error - help

09-09-2013 10:52 AM in reply to: john.mckenzie
I remember reading comments on here from quite a few people who tested it out; some on purpose knowing it would have problems, and some with no idea at all. Seems like some things were fine & it would chug along, then other tasks would cause sudden death like this poster.


Credit where credit is due! Give kudos or accept as solution whenever you can.

*Expert Elite*
Jeff_M
Posts: 4,519
Registered: ‎07-22-2003
Message 8 of 8 (75 Views)

Re: fatal error - help

09-09-2013 11:03 AM in reply to: john.mckenzie

john.mckenzie wrote:

Bill,

 

your post indicates that windows 8 and 2013 are incompatible yet the OP says random fatal errors? wouldn't they be continuous fatal error at launch if they are incompatible?


I found that I could run C3D2013 anywhere from 20 seconds to 10 minutes in Windows8. Installing SP1 AND Hotfix 3 greatly improved stability. SP2 improved the stability even more.

Jeff_M, also a frequent Swamper
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