Error on opening a drawing

[ebeam]

I am getting a error when I open a specific drawing

FATAL ERROR: unhandled e06d7363h Exception at fel14940.

any idea what this is. I have tried to recover the drawing (message says error were found and then I get the same error)

tried the back up file ...no go

tried a back up file from 2 weeks prior, same result.

Have tried inserting as a block to a new drawing... same error.

any assistant would be greatly appreciated, this was a 95% complete project and the engineer is looking pale.

thank you in advance

Erin

[Jay_B]

If there are any Xrefs in play Run an Audit or Recover on ALL of those files.

Sometimes the file causing the crash can be an Xref.

[ebeam · Accepted solution]

Thank you.

I've tried a recover and still now success. However it will open on someone else's computer, so not sure what is up with that?

Erin Haggith
Engineering Assistant
Public Works Engineering
City of Bellingham, WA
360-778-7933
Email: ehaggith@cob.org

My incoming and outgoing email messages
are subject to public disclosure requirements
per RCW 42.56

[jmayo-EE]

Is that other computer the same OS and hardware specs?

Which OS?

If you create a new user on the PC the file crashed on and it opens then you may have a corrupt acad profile. A repair and/or a new acad profile may fix it. If the file crashes with the new user you may have hardware/driver issues. Try updating Windoz and your drivers.

[Jay_B]

Also, If you don't regularly clean out you Temp folder give that a shot.

Win 7 default location is: C:\Users\brubble\AppData\Local\Temp\

Close Acad & delete everything it will let you delete here.

[ebeam]

it turned out to be a missing .dll file. Something in microsoft was overwriting the file. Not sure why it was just that one drawing. Very odd.

thank you all for your suggestions

[grwilson81]

How did you fix the problem with the missing .dll file?  I am having the same problem.

Any help would be greatly appreciated.

Greg Wilson, EIT