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Dual monitor resolution query

8 REPLIES 8
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Message 1 of 9
neilyj666
1656 Views, 8 Replies

Dual monitor resolution query

I have dual 27" monitors and the system topology is attached but I can't get both to run at 2560x1440 pixels (both are at the recommended resolution from Windows).

 

Is this a problem that can be solved or I am just stuck with mismatched resolutions?

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
8 REPLIES 8
Message 2 of 9
antoniovinci
in reply to: neilyj666


neilyj wrote:

the system topology


What do you mean, Neil..?

Anyway, try to set both monitors at 1600x900: if it works, increase gradually up to the maximum supported by your VGA.

Message 3 of 9
neilyj666
in reply to: antoniovinci

Sytem topology is what the Nvidia control panel shows.....monitor 2 is at max resolution - I'm wondering if the way they are connected may be the issue - 1 via DisplayPort and the other via VGA (I've no idea what all this means by the way, I just know I have mismatched resolutions that is a bit of pain at the moment)

 

2013-04-11 13_50_08-Screen Resolution.jpg

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 4 of 9
jmayo-EE
in reply to: neilyj666

These apps typicaly have a setup wizard that allows you to choose different configurations. Did you look for an NVidia folder in the start menu? Perhaps something in the control panel or even in the menu system of the NVidia control panel?

 

Did you try disabling the nvidia desktop manager feature?

 

If you right click on the desktop do you have a menu option for NView Properties?

John Mayo

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Message 5 of 9
DarrenP
in reply to: jmayo-EE

could be a limitation of the display port

that would be my guess

DarrenP
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Message 6 of 9
neilyj666
in reply to: DarrenP

Yes - this is what I'm thinking.....I'll need to wait until the IT guy is back from holidays as he set it up while I was on holiday

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 7 of 9
jmayo-EE
in reply to: neilyj666

http://www.nvidia.com/object/product-quadro-4000-us.html

 

Is this ur card? I think this says it should handle 2 at max.

John Mayo

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Message 8 of 9
neilyj666
in reply to: jmayo-EE

Yes this is it - it could be the way they are all connected and the IT guy may have done a temporary fix unitl the correct cabling arrives (here's hoping; otherwise I have a very expensive paper weight on the left side of my desk.....)

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 9 of 9
neilyj666
in reply to: neilyj666

The problem is solved....monitor 1 uses DVI cable and monitor 2 uses Display port cable connection from monitor to graphics card

neilyj (No connection with Autodesk other than using the products in the real world)
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EESignature


AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760

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