AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

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Contributor
mikeevans6697
Posts: 18
Registered: ‎10-11-2007
Message 11 of 20 (564 Views)

Re: Custom Tool Palettes Loading Slowly

05-23-2012 07:46 AM in reply to: dchapek

Bump to top. Any solutions to this annoying problem? Tried the 3DCONFIG option, but no changes.

Contributor
mikeevans6697
Posts: 18
Registered: ‎10-11-2007
Message 12 of 20 (525 Views)

Re: Custom Tool Palettes Loading Slowly

08-28-2012 09:38 AM in reply to: mikeevans6697

did some experimenting on this today. Copying to a local drive did not solve the probelm. Curiously though, when I changed the path for the tool palette, either to the local drive, or the network drive, the tool palette would switch between tabs seemlessly. However, when I closed AutoCAD and started a new session, it was back to the lag between tabs.

 

It would seem to me that AutoCAD is reading the source file and checking for each block before displaying the tab. When the path is changed, it must do that check for each tab/block for the entire palette.

 

Possible solution would be to force AutoCAD to read the tool palette path on startup. No idea how to do this though.

 

Mike

Contributor
mikeevans6697
Posts: 18
Registered: ‎10-11-2007
Message 13 of 20 (505 Views)

Re: Custom Tool Palettes Loading Slowly

08-30-2012 07:45 AM in reply to: idmadcadder

Response from AutoCAD Customer support:

 

Thank you for your update. Researching this case further I was able to find that a case has already been logged with development concerning the speed issue with tool palettes. Apparently the DWG file has to be opened before the images are displayed as an icon. Depending on the location of the DWG (network or local) and the size of the DWG, there may be a lag involved. Keeping the source files local will help speed things up. The slowness only occurs the first time the tool palette tab is opened. After the first time the tool palette tab is accessed, subsequent accesses should be instantaneous. Unfortunately there is no known workaround for the issue. I have linked this issue with the development report.

Per process I will be closing this case out, but please know this is on the front side of support.  Behind the scenes this will remain active and further investigated by our development team here for future consideration in updates and product releases.

Contributor
mikeevans6697
Posts: 18
Registered: ‎10-11-2007
Message 14 of 20 (504 Views)

Re: Custom Tool Palettes Loading Slowly

08-30-2012 07:46 AM in reply to: mikeevans6697

I have found through my own testing that once I start AutoCAD, if I load any other profile then switch back to my custom profile, the tool palette works perfectly.

Active Member
sbarber
Posts: 9
Registered: ‎02-25-2010
Message 15 of 20 (499 Views)

Re: Custom Tool Palettes Loading Slowly

08-30-2012 08:31 AM in reply to: mikeevans6697

We've ahd the same problem and this is the only solution that works. Load a different palette then switch back.

 

Scott Barber

Cad Technician

Nielsen Madsen & Barber S.C.

Civil Engineers and Land Surveyors

Active Contributor
alderliesteng
Posts: 27
Registered: ‎08-10-2012
Message 16 of 20 (461 Views)

Re: Custom Tool Palettes Loading Slowly

10-30-2012 05:06 PM in reply to: dchapek

I've just run into the same issue with custom palettes on a network drive.  This thread is the only reference I could find to the issue.  Did anyone every find a solution?

Active Member
sbarber
Posts: 9
Registered: ‎02-25-2010
Message 17 of 20 (454 Views)

Re: Custom Tool Palettes Loading Slowly

10-31-2012 05:18 AM in reply to: dchapek

No, I never received an answer. The only thing that seemed to work was to turn off anti-virus software when you are using AutoCAD.

 

 

Edited by
Discussion_Admin

Distinguished Contributor
jfalkowski
Posts: 121
Registered: ‎10-03-2006
Message 18 of 20 (53 Views)

Re: Custom Tool Palettes Loading Slowly

07-31-2014 06:14 AM in reply to: sbarber

To the Top.

 

For the past few years we have found that loading older, pre-Civil3D created Profile.aws files would speed up the palettes.  Any new profile saved to current would render the palettes useless.  Like others have said, it's almost like the software wants to cache each drawing in order to generate the thumbnail icon on each block in the palette group.

 

This is HUGE and pretty disappointing that AutoDesk has not resolved this issue for many users.  We are heavily reliant on tool palettes.  We have everything (lines, hatches, blocks, notes, etc. ) set up to come off the palette on company standards.

 

Jon

C3D '15 SP1 / C3D '12 SP4 / C3D '08 SP2
Dell T5500 - Win 7 Ult x64
Xeon 2.0 / 12Gb Ram / 10K HD / Quadro FX1800
Distinguished Contributor
idmadcadder
Posts: 171
Registered: ‎08-06-2007
Message 19 of 20 (48 Views)

Re: Custom Tool Palettes Loading Slowly

07-31-2014 06:38 AM in reply to: jfalkowski

It's always good to see this thread being revisited, unfortunetly it's too bad there is never a fix on it.  I too am still experience the dredded sloth loading on the custom tool palettes...even on 2015.  It still perplexes me though on how fast they load on regular AutoCAD, they load just like the out of the box tool palettes.  Now that we've updated everyone in the office to C3D though it's kind of a mute point...cause everyones loads slow now.  They do load fast though after you've made the palette or tab current...it's almost like they somehow need to be preloaded and accessed as your session of CAD starts up.

Civil 3D 2015
Windows 8.1 x64
Core i7 3.40 GHz 8gb RAM
Distinguished Contributor
jfalkowski
Posts: 121
Registered: ‎10-03-2006
Message 20 of 20 (37 Views)

Re: Custom Tool Palettes Loading Slowly

07-31-2014 10:41 AM in reply to: idmadcadder

Do most companies not use custom tool palettes?  I can't imagine that most users simply use the OOTB palettes...

 

We have been able to fix it by using legacy aws files from LDT days but the fix does not appear to work with '15.  I am getting pressure to deploy '15 but users will not be happy with the lag time while switching palette groups.  This is unacceptable.

 

Jon

C3D '15 SP1 / C3D '12 SP4 / C3D '08 SP2
Dell T5500 - Win 7 Ult x64
Xeon 2.0 / 12Gb Ram / 10K HD / Quadro FX1800
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