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Crashing when working with surfaces

5 REPLIES 5
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Message 1 of 6
janthenat
237 Views, 5 Replies

Crashing when working with surfaces

We just installed the latest update to Civil 3D 2009 in one of our labs. Now we're getting Civil 3D crashing when working with surfaces. For example, creating a surface and changing the appearance property of a surface.

We're using computers with built-in Intel 82945G video. Anyone seeing this?

We've submitted multiple reports, with just the word "Waubonsee"... maybe these can be referenced?
5 REPLIES 5
Message 2 of 6
johngordon6189
in reply to: janthenat

how much ram is in the system? Are the video drivers up to date? Does it meet minimum specs for Civil?
Do you have the latest updates installed?

John
John Gordon
CAD Manager/Survey Technician

C3D 2018/2020
Microstation
Windows 10
Message 3 of 6
Anonymous
in reply to: janthenat

The first response will be to tell you that built in video is
unsupported for C3D. The second will be to ask you to detail what you
were doing WHEN the crash occurred. The internal error codes can point
to a lot of things, but combined with your own description of the steps
leading to the crash they'll be a lot more helpful.

HTH,
James Wedding, P.E.
Message 4 of 6
Anonymous
in reply to: janthenat

janthenat wrote:
> We just installed the latest update to Civil 3D 2009 in one of our labs.
> Now we're getting Civil 3D crashing when working with surfaces. For
> example, creating a surface and changing the appearance property of a
> surface. We're using computers with built-in Intel 82945G video. Anyone
> seeing this? We've submitted multiple reports, with just the word
> "Waubonsee"... maybe these can be referenced?

janthenat,

Both John & JW have the correct idea -

(1) The 945G on-board video graphics aren't listed as supported for
AutoCAD 2009 (and verticals). Some of your CERs are crashing in the
Intel graphics and OpenGL drivers. You can try to get newer drivers,
since there's no list of supported drivers for this hardware anyway.
Second, you can try turn down the graphics acceleration through Windows
which might help, at the cost of graphics performance.

(2) More importantly version information in your CERs seems to indicate
you may not actually have Update 2.1 installed properly. Please check
App menu > Help > About > Product Information... does it say Version
3.1? In any case, I would repair/reinstall before going any further.

--
Himanshu Gohel. Civil 3D Team, Autodesk, Inc.
Autodesk Civil 3D Product Information: http://www.autodesk.com/civil3d
Civil Engineering Community Portal: http://civilcommunity.autodesk.com
Message 5 of 6
janthenat
in reply to: janthenat

Thanks for the replies...

Just out of curiosity, where is the official list of supported video and such for Civil 3D? Or is it the same list as for Autocad?

Thanks again.
Message 6 of 6
Anonymous
in reply to: janthenat

check this link:
http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240698

Lisa Pohlmeyer
Engineer Assoc.
Williamson County, TX
lpohlmeyer at wilco dot org
Civil 3D 2009 SP2.1
Dell T3400 Quad Core, 2.4Ghz, 4Gb RAM
Nvidia Quadro FX 1700 - Performance Drivers

janthenat wrote:
> Thanks for the replies... Just out of curiosity, where is the official
> list of supported video and such for Civil 3D? Or is it the same list as
> for Autocad? Thanks again.

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