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Crash while Setting Working Folder for Data Shortcuts

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Message 1 of 6
alloftin
753 Views, 5 Replies

Crash while Setting Working Folder for Data Shortcuts

I have been using the same Working Folder and Data Shortcuts since January of this year.  My AutoCAD crashed yesterday and ever since then I haven't been able to reset my working folder.  When I select the correct folder, one that I have been using for the past 8 months, the program just freezes and will do absolutely nothing for as long as I will let it sit.  I even tried selecting a parent and child folder of the shortcuts folder, just to double check I was selecting the correct folder.  When I select the wrong folder, nothing happens, but when I select the correct folder, the program locks up.  

 

Any help would be greatly appreciated.  Not sure if there is some registry error that has happened that I can fix, or some other simple solution.

5 REPLIES 5
Message 2 of 6
alloftin
in reply to: alloftin

Running AutoCAD C3D 2010

Message 3 of 6
Lisa_Pohlmeyer
in reply to: alloftin

I would suggest that you open a support request with Autodesk.



Lisa Pohlmeyer
Civil 3D User
Website | Facebook | Twitter

Message 4 of 6
dgordon
in reply to: alloftin

i'd try a install repair before getting into a support request.

 

 

Dan

Civil 3D 2013
Win 7 Pro x64
Intel Xeon 2.0GHz
12Gb Ram
ATI Firepro 4800
Dell T5500
www.preinnewhof.com
Message 5 of 6
Jeff_M
in reply to: alloftin

I'd look for (using Windows Explorer) a wonky folder or file in the Working Folder. It sounds like C3D is trying to read the folder and is hitting a stumbling block there.

Jeff_M, also a frequent Swamper
EESignature
Message 6 of 6
hgohel
in reply to: alloftin

Process Monitor ( http://technet.microsoft.com/en-us/sysinternals/bb896645 ) from Microsoft is a to help diagnose what is going on with any process...you may want to try using that to see what is going on when the app appears hung or just before crashing.

 

 

Himanshu Gohel
Autodesk, Inc.

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