AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

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Contributor
alloftin
Posts: 13
Registered: ‎04-04-2012
Message 1 of 6 (224 Views)

Crash while Setting Working Folder for Data Shortcuts

224 Views, 5 Replies
08-16-2012 12:49 PM

I have been using the same Working Folder and Data Shortcuts since January of this year.  My AutoCAD crashed yesterday and ever since then I haven't been able to reset my working folder.  When I select the correct folder, one that I have been using for the past 8 months, the program just freezes and will do absolutely nothing for as long as I will let it sit.  I even tried selecting a parent and child folder of the shortcuts folder, just to double check I was selecting the correct folder.  When I select the wrong folder, nothing happens, but when I select the correct folder, the program locks up.  

 

Any help would be greatly appreciated.  Not sure if there is some registry error that has happened that I can fix, or some other simple solution.

Contributor
alloftin
Posts: 13
Registered: ‎04-04-2012
Message 2 of 6 (220 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-16-2012 12:53 PM in reply to: alloftin

Running AutoCAD C3D 2010

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LisaPohlmeyer
Posts: 573
Registered: ‎01-14-2009
Message 3 of 6 (188 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 05:51 AM in reply to: alloftin

I would suggest that you open a support request with Autodesk.

Lisa Pohlmeyer

C3D 2012 SP4, C3D 2015
Please use "Accept as Solution" if this solved your issue.
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dgordon
Posts: 1,474
Registered: ‎12-14-2006
Message 4 of 6 (176 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 08:10 AM in reply to: alloftin

i'd try a install repair before getting into a support request.

 

 

Dan

Civil 3D 2013
Win 7 Pro x64
Intel Xeon 2.0GHz
12Gb Ram
ATI Firepro 4800
Dell T5500
www.preinnewhof.com
*Expert Elite*
Jeff_M
Posts: 4,406
Registered: ‎07-22-2003
Message 5 of 6 (174 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 08:14 AM in reply to: alloftin

I'd look for (using Windows Explorer) a wonky folder or file in the Working Folder. It sounds like C3D is trying to read the folder and is hitting a stumbling block there.

Jeff_M, also a frequent Swamper
Employee
hgohel
Posts: 267
Registered: ‎05-17-2006
Message 6 of 6 (136 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-20-2012 06:11 PM in reply to: alloftin

Process Monitor ( http://technet.microsoft.com/en-us/sysinternals/bb896645 ) from Microsoft is a to help diagnose what is going on with any process...you may want to try using that to see what is going on when the app appears hung or just before crashing.

 

 

Himanshu Gohel
Autodesk, Inc
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