On 2/1/2010 1:59 PM, kolk@ci.bloomington.mn.us wrote:
> I have a few users who are having fatal error issues. The problem comes up when they try to use the view/edit corridor section. For one user, he can view the section, but only if the existing ground is frozen. For the other, as soon as she selects view/edit, she recieves a fatal error message. I've looked up the codes (don't remember them off the top of my head), but found nothing. There are other seats that seem to be operating normally, so I don't think it's a computer thing. I believe all the service packs have been installed as well.
>
> Anyone have any ideas??? HELP!
In a repeatable scenario like this, the best thing to do is submit a CER
report, and then follow up with a technical support call and tell them
about the CERs you submitted so they can correlate the information and
log a defect against it.
--
Himanshu Gohel. Civil 3D Team, Autodesk, Inc.
Autodesk Civil 3D Product Information: http://www.autodesk.com/civil3d
Civil Engineering Community Portal: http://civilcommunity.autodesk.com