We have a simple way around that. Regardless of education, you can either
use it or you can't. If you can't,,, you don't. You will notice that users
who are good at this do not need tons of training, nor do they have a need
to be babysat through every process. For the people who say "They won't let
me use the program." We say, "Right". No one let me use it, no one let
anyone else use it, they just took the initiative and learned it. THOSE
people are efficient with it. Some are engineers, others like I said are
just high school graduates. Most of our engineers do not want to use it
because they feel like their time is better spent on things more challenging
than Cad work. Then, if you are one of the few who have shown an aptitude
for this type of work, and you don't drive the rest of the office nuts with
stupid questions, then we will add to your knowledge with training. To the
question, "Hey can you show me how to calculate a volume?" I say, "Yeah,
come in after work and click Help>Land Desktop Tutorials". I stay 90 percent
chargeable and have no time to train anyone.
Tim
"Dave Lewis" wrote in message
news:okv0uv45psvdq50qof6rv32e7m0mi8v89c@4ax.com...
> ya right, I wish. I already get the boss saying that I am not being
equally fair with
> all the users, or I show preferencial treatment to some and I am short
with others.
> This is my 3rd different company as cad help / manager and I always did
some sort
> of support at every place I ever worked for cuz I was the "high school
education that
> can design anything" person. But I am sick of civil so I do IT :)
Anyways, I don't
> think its AutoDesk's fault entirely. Yes there are lame users, but I do
think the UI
> could be made better to help a broader range of users. I run into way
more its too
> complicated users then do I run into experts.