We have been using Civil3D 2013 for a few months now and yesterday was the first time for me to try and use it to create a roadway assembly. I ran into a big problem, the Civil Imperial Subassemblies toolbar has no commands associated with it. All the parts are shown on the toolbar on each tab but there is nothing associated with them. I have included a picture of the properties of the Basic Lane part for you to see what I find. I also tried to enter the command CreateAssemblyTool with no luck. Civil3D does not recognize it. I made sure I was up to date on all patches and fixes and ran a repair of the program as well. Still no joy. I did not have this problem with Civil3D 2010 when I used these commands. Everything was there and worked great. Any suggestions or ideas?
Solved! Go to Solution.
Solved! by machadt. See the answer in context.
Try to reset your user setting before doing a clean install, here is the link for this procedures just in case:
Resetting user setting:
Clean install of C3D:
Solved! by tcorey. See the answer in context.
...Any ideas on what is happening there? Thanks.
It could be caused by several different things. Without sitting at your system, I wouldn't be able to tell you why it's happening.
I have done it myself many times: You're so intent on knowing why you have an error that you spend hours on it over several days. A reset of the software is often the most expedient way to get you back to work.
Tatiana is right, you should try resetting the user first. That takes seconds. If that doesn't fix it, try a repair install, that takes a minute or two. Doesn't work? Do the clean uninstall, re-install. That can take an hour, depending on your setup source and status of your realtime virus scanning.
Please check that under the subassembly properties, they are pointing to:
As this image shows:
Could this have happened after he installed his new version and he let the settings migration run?
Good Morning Tatiana,When I try to access the tool properties all that shows up is what is shown on the image in my original post. I have checked other toolbars and I get the same results. The toolbars that show what your image shows are as follows:
Civil Multiview Blocks
Annotation and Design
The rest of the toolbars do not have anything else associated with them. I do not know what else to do to fix this problem. Any other ideas?Thanks.
I am not sure what you mean by letting the settins migration run? Can you explain this process a bit more please.
It's Tim, notTerry, but I've been called worse!
When you install a new version and run it the first time, a settings migration dialog appears. If you just press OK, the settings from an older version are migrated up to your new version. I am wondering if perhaps the OP pressed OK and it messed up his subassy pathing.
OK, so none of your tool palettes are working... Correct?
Please check this path under Options -> Files tab, Tool Palettes File Location:
This is the default location:
If this is pointing to any other folder it could be something wrong on the software configuration.
Please post an image of your Support File Search Path
I apologize for calling you Terry this morning. I really don't know why I did that. Call it not enough coffee and to early in the morning.
As for the migration issue, I still have 2010 and 2011 on my machine. The toolbars for the civil subassemblies still work in 2010 but not in 2011. I wonder if this is where the problem started and this set of toolbars did not get set up in 2011. Then when we made the move to 2013 it picked up on the setting from 2011. Now how to fix this is the question. Is there a way to change this as far as you know?
The toolbars that are working are listed in my post. The toolbars that are not working are the
Civil Imperial Subassemblies toolbar and the Civil Metric Subassembles toolbar. The rest seem
to be ok including the one I created myself.
Here is the support file search path that you requested.
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!