Civil 3d 2010 Home License Use Activation Issue - Trouble Activating

[bryancollins3174]

I have installed Civil 3d 2010 using the Home Use License CDs provided to me from our IT guys who got them through Autodesk.  At the time I wasn't provided the code, just the serial number but I needed to use the software immediately so I used the Trial version 000-000000 or whatever that trial code.  The trial has run out.  So now when I want to 'Activate' the software and I click on the 'Activate' button a registration window pops up, but there is only notepad-like gibberish text.

I repaired the install and still the gibberish text when trying to activate.

Can anyone shed some light on this problem?

I thought about uninstalling and re-installing the software, but I read on the Installation Guide.pdf that when you uninstall the software the license information is left on the computer to eliminate having to reactivate so wouldn't I potentially be in the same boat again.

Hopefully someone can help me with this major problem.  I really need to get this software working so I can start my personal certification training at home.

Thanks for your time and effort.

Bryan Collins

CADD Technician

[Jeff_M]

This may be a better place to get help with this:

http://forums.autodesk.com/t5/AutoCAD-Civil-3D/Have-an-Installation-Question-New-Installation-amp-Li...

[bryancollins3174]

Thanks. I just posted to the other forum as you suggested.  Hopefully I can get help from somewhere.

Bryan