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C3D2012 is giving me the Silent Treatment...

43 REPLIES 43
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Message 1 of 44
Sinc
2331 Views, 43 Replies

C3D2012 is giving me the Silent Treatment...

 

What do YOU think it's trying to say...?  Smiley Surprised

 

C3D2012_important_message.png

Sinc
43 REPLIES 43
Message 2 of 44
Joe-Bouza
in reply to: Sinc

were ther any Mimes involved? Smiley Surprised

Thank you

Joseph D. Bouza, P.E. (one of 'THOSE' People)

HP Z210 Workstation
Intel Xeon CPU E31240 @ 3.30 Hz
12 GB Ram


Note: Its all Resistentialism, so keep calm and carry on

64 Bit Win10 OS
Message 3 of 44
JamesMaeding
in reply to: Sinc

Its the new CER dialog, big improvement, eh?


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 4 of 44

What were you doing when we gave you the non-verbal warning that something was wrong?

 

I have seen that dialog box when an Access database was attempted to be opened in a locked folder.

 

Peter Funk

Autodesk, Inc.



Peter Funk
Autodesk, Inc.

Message 5 of 44
hgohel
in reply to: Sinc

As far as we know, this can happen very late during Civil 3D shutdown but rest assured there should not be any impact on any open drawings since they would have been closed by then.  At this point we know one situation that Peter Funk mentioned.  If you have a way to reproduce it consistently, do let us know we can investigate that.

 

I'm pretty sure the question was not, "Delete all files on C:\?" Smiley Surprised

Himanshu Gohel
Autodesk, Inc.
Message 6 of 44
AllenJessup
in reply to: hgohel


hgohel wrote:

 

I'm pretty sure the question was not, "Delete all files on C:\?" Smiley Surprised


I actually saw someone answer yes to that question once. Actually it was "Are you sure you want to format C: (Y/N)".



Allen Jessup
Engineering Specialist / CAD Manager

Message 7 of 44
Sinc
in reply to: hgohel

Yes, I think it happened while C3D was shutting down.  At least, I think I shut down C3D and left, and when I got back some hours later, that was on my screen.

Sinc
Message 8 of 44
Hidden_Brain
in reply to: Sinc

i can confirm that i am getting the same message box in 2011. i have to look into it a little deeper to see when it happens, but for now i can tell it's mostly during closing out of the software.

Message 9 of 44
christianbretz4128
in reply to: hgohel

I started receiving the non-verbal warning window when closing C3D2012 only after installing C3D2013 on my system.
I do not receive the warning when I close out of C3D2013 though.

 

Christian

Civil 3D 2012, Win 7-64 bit
12GB RAM

Intel Xeon CPU W3505 @ 2.53GHz

Message 10 of 44
Jeff_M
in reply to: christianbretz4128

Perform a Repair Install on 2012. This fixed that issue for me.

Jeff_M, also a frequent Swamper
EESignature
Message 11 of 44
peterfunkautodesk
in reply to: Sinc

We're tracking this issue for 2012/2013 right now. We know it is happening very late in the shut down cycle after the database (current drawing) has been closed. It appears that it is trying to release an module that was already released and that is throwing the error. Because it is so late in the cycle there are no messages strings left in memory so it puts up the empty message. We'll continue to look for the root cause of the problem and see if we can find a better solution than "!"

 

Peter Funk

Autodesk, Inc.



Peter Funk
Autodesk, Inc.

Message 12 of 44
wfberry
in reply to: peterfunkautodesk

I thought I had the solution, "Don't worry about it."  Worked so far.

 

Smiley Happy

 

Bill

Message 13 of 44

no dialog might be a nice solution 🙂


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 14 of 44
gregsmith56
in reply to: JamesMaeding

I get that box when (and only when) I've used Advanced Road Design in the C3D session. Might help track the cause.

 

Greg Smith

Message 15 of 44
Sinc
in reply to: gregsmith56

I haven't used Advanced Road Design...  A third-party product, correct?  But I use the Sincpac-C3D...  So maybe the core of this problem is whenever you have a netloaded product installed.

 

Just kind of confused about WHY I only see it occasionally, and not all the time, since I always use the Sincpac-C3D.

Sinc
Message 16 of 44

Thanks for the additional information, it seems to fit into the pattern that we are seeing here. We're pretty sure it is a COM reference count issue on the unload.

 

I would say that Civil 3D is "speechless" instead of it giving you the "silent treatment".

 

Again, your drawing files have been closed and are safe when this warning dialog appears.

 

Peter Funk

Autodesk, Inc.



Peter Funk
Autodesk, Inc.

Message 17 of 44
Sinc
in reply to: peterfunkautodesk


@peterfunkautodesk wrote:

 

Again, your drawing files have been closed and are safe when this warning dialog appears.




Yep, it seems to be an innocuous error, just perplexing.

Sinc
Message 18 of 44

Getting this "message" every time I exit 2012 - still on legacy projects otherwise I'd be using 2013

neilyj (No connection with Autodesk other than using the products in the real world)
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EESignature


AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 19 of 44
hgohel
in reply to: neilyj666

Hi Neil,

 

Jeff_M posted in an earlier message that repairing his C3D 2012 install resolved the problem for him.  Could you please try that and let us know the results?  Thanks.

Himanshu Gohel
Autodesk, Inc.
Message 20 of 44
neilyj666
in reply to: Sinc

Will this destroy any of my settings etc?

neilyj (No connection with Autodesk other than using the products in the real world)
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Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760

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