C3D 2014 Subscription Poductivity Pack install broken on SP2

[mike.burke]

Our IT have discovered that new C3D 2014 installs which have Service Pack 2 breaks the install of the subscription only AutoCAD Civil 3D 2014 Productivity Pack 1.

It gives the following error: Product: Autodesk AutoCAD Civil 3D 2014 Productivity Pack 1 -- The Productivity Pack can be installed only on the English version of Autodesk AutoCAD Civil 3D 2014 with SP1 applied.

Up unitl service pack 2 was released we did not get this error.

Anyone else seen this and is there a fix?

[Jay_B]

If you haven't already done so, I'd file a Subscription Support Request and see what they say.

[dsimeone]

We discovered that the R2014 Productivity Pack installation was specifically targeting Civil 3D R2014 SP1 (vs. SP1 and later). We posted an updated R2014 Productivity Pack installation to subscription center that resolves the issue. There are no other changes to the Productivity Pack.

We apologize for the inconvenience.

Thanks

Dave Simeone