AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

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Distinguished Contributor
202 Posts
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Registered: ‎10-23-2007
Post 1 of 4

C3D 2012&2013- Crash on exit

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04-25-2012 09:37 AM

Civil 3d 2012 experienced crash on exit. I did a full clean install of infrastructure design suite (such a pain given the number of programs and extras..) and still get crash on exit with 2013. Also been reported on many other forums since 2007;

http://forums.autodesk.com/t5/AutoCAD-Civil-3D/2011-crashes-on-exit/td-p/2680709/page/2

http://forums.autodesk.com/t5/AutoCAD-Architecture/2012-crashing-upon-exit/td-p/3001162/page/2

http://forums.autodesk.com/t5/AutoCAD-Civil-3D/GREAT-improvement-in-C3D-2013/td-p/3407801

 

Is there any definative reason or solution for this?

 

Win 7 64

Lenovo W520

8GB ram

i7

Nvidia quatro 2000M

Product Support
785 Posts
45 Kudos
Registered: ‎08-11-2010
Post 2 of 4

Re: C3D 2012&2013- Crash on exit

04-27-2012 08:04 AM in reply to: O.Maille

Hi O.Maille,

 

Is this happening to all drawings during exiting or just a few (or one)? Do you get an invite to submit a CER report? If you do can you submit it and fill your e-mail address? When you open the same drawing do you see anyting missing, meaning did program save everything before it crashed?



Almas Suljevic
Product Support Specialist
Autodesk Global Subscription and Support
Autodesk, Inc.

Please click on "Accept as Solution" if post helped you resolve the issue.
Distinguished Contributor
202 Posts
7 Kudos
Registered: ‎10-23-2007
Post 3 of 4

Re: C3D 2012&2013- Crash on exit

04-27-2012 08:15 AM in reply to: AlmasSuljevic

Happened randomly in 2012 as far as i can tell. With 2013 only been editing upgraded drawings so that may be an issue. That said in 2012 i started with a new base template and imported my styles.

 

I have radom crash issues with 2012 (profile placement appears to be one recurring) but this often happens after exiting the program even if drawing is recently fully saved

Product Support
785 Posts
45 Kudos
Registered: ‎08-11-2010
Post 4 of 4

Re: C3D 2012&2013- Crash on exit

04-27-2012 08:53 AM in reply to: O.Maille

I would suggest starting with one of these files (C:\Program Files\Autodesk\AutoCAD Civil 3D 2012\Help\Civil Tutorials\Drawings) and seeing if you can replicate the issue then. This will tell you if the issue is with your drawing. If it is, then see if you can run RECOVER, -PURGE, PURGE, AUDIT and see if teh issue remains. Other way to recover would be to use WBLOCK and insert it into a new DWT.

 

If you still get the crashes please send us the CER report to look. 



Almas Suljevic
Product Support Specialist
Autodesk Global Subscription and Support
Autodesk, Inc.

Please click on "Accept as Solution" if post helped you resolve the issue.
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