Has anyone ever received a call from a Regional Representative of Autodesk saying they need to download and run some program, maybe quickrun or something, to run an audit on Autodesk licensing? Seems a bit fishy. He is sending an email, Scott is his name, and wants us to install and run this software.
Help please. I am not even opening his email until I get some form of authentication.
neilyj (No connection with Autodesk other than using the products in the real world)
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Look at the return address. All Autodesk employees have first.last@autodesk.com.
I know a couple of Scotts at Autodesk. A google search will reveal some valid employee names.
You may also want to send that email to Autodesk Subscription or your reseller to see if they can verify the email and perhaps take action if it is not an Autodesk employee.
John Mayo
You may also be able to request they do it in person rather than virtually.
Yea we believe it's ligit. We have stand alone, not server licenses. So they want us to run on all machines? Who's going to pay me for that time? Autodesk should know how many instances of their program we are running since you can't use AutoCad without their online activation. Seems weird. We have more seats than people right now. Anyways, thanks for the responses. Have a great AutoCad day.
We went through one of these a few years ago. It turned out to be a HUGE PITA.
Steve
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Well I finished the audit and I made it much harder than it needed to be. I was under the impression you had to clean the registry of all trails of previous versions that had ever been on the machines. The audit program reads the .pit file and not the registry. Pretty simple. Scott at Autodesk was very helpful.