AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

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Employee
20 Posts
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Registered: ‎01-29-2009
Post 1 of 18

Are you experiencing recurring crashes? If so, we'd like to hear from you.

942 Views, 17 Replies
06-11-2012 02:13 PM

Are you experiencing recurring crashes while attempting certain commands in Civil 3D 2013?  If so, the Civil Customer Experience Team is interested to hear from you.

 

If you have a crash and would be interesting in assisting the Civil Customer Experience Team in researching the issue, please post a note here or contact karen.dowling@autodesk.com directly for more information.

 

Thank you,

 

 

 


Karen Dowling
Sr. Quality Analyst
Autodesk, Inc
Distinguished Contributor
199 Posts
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Registered: ‎10-31-2008
Post 2 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-11-2012 03:08 PM in reply to: Karen_Dowling

I think I would make the "2013" in big, bold, red letters before the can of worms opens.

Bryan_S
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Contributor
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Registered: ‎06-01-2012
Post 3 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-12-2012 05:55 AM in reply to: Karen_Dowling

How about 2012.  It is basically unusable it crashes so frequently and for the most basic of commands

*Expert Elite*
1,954 Posts
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Registered: ‎09-05-2006
Post 4 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-12-2012 06:31 AM in reply to: jmccabeLSIT

One of the things that I was reminded up recently on this very NG.  Turn off all those fancy screens.  Use the ole "plain Jane" Windows Classic theme for best results.

 

I have basically no problems with 2012.  

 

Bill

 

 

Contributor
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Registered: ‎09-21-2010
Post 5 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-25-2012 08:44 AM in reply to: Karen_Dowling

I just downloaded 2013 friday and it has crashed several time~ even when i'm trying to save it crashes.

New Member
1 Posts
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Registered: ‎04-11-2012
Post 6 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-25-2012 11:12 AM in reply to: Karen_Dowling

I've had problems with tthe auto-save causing crashes in C3D 2011.  Turned that off and haven't had to many problems since.  The program wasn't finishing the save, I believe.  Anyone else with the same case, other alternatives?

*Expert Elite*
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Registered: ‎09-05-2006
Post 7 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-25-2012 11:55 AM in reply to: rtracy87

Don't hijack someone''s thread.  Karen has a specific problem she is asking about.

 

Thanks,

 

Bill

 

 

Employee
20 Posts
1 Kudo
Registered: ‎01-29-2009
Post 8 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

06-25-2012 03:42 PM in reply to: Karen_Dowling

Hi CadTech2

I am sorry to hear about these crashes.  I am interested to research this and hope that you might be able to assist by answering a couple questions..

1.  Are you submitting the crash reports - if yes could you send me the email that you are using in the CEReport?

2.  Is this associated with one particular drawing?

3.  Are others in your office, who have C3D 13 also experiencing this?

 

You are welcome to contact me directly at karen.dowling@autodesk.com

 

Thanks,

 

Karen


Karen Dowling
Sr. Quality Analyst
Autodesk, Inc
Contributor
14 Posts
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Registered: ‎07-19-2004
Post 9 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

07-09-2012 07:24 AM in reply to: Karen_Dowling

Civil 3D 2013

 

Crashes while saving after making changes to a structure style from the settings tab. Save as also crashes

Employee
20 Posts
1 Kudo
Registered: ‎01-29-2009
Post 10 of 18

Re: Are you experiencing recurring crashes? If so, we'd like to hear from you.

07-09-2012 09:14 AM in reply to: Karen_Dowling

bstpeters

 

Thanks for note.  I am interested to find out more information about the issue you are experiencing.  Would you have a moment to assist?  If so, please contact me at karen.dowling@autodesk.com and we can discuss your details.


Karen Dowling
Sr. Quality Analyst
Autodesk, Inc
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