AutoCAD Civil 3D General Discussion

AutoCAD Civil 3D General Discussion

Reply
*Expert Elite*
BrianHailey
Posts: 2,819
Registered: ‎04-27-2005
Message 21 of 31 (272 Views)

Re: About "Accept as Solution".

12-23-2011 07:13 AM in reply to: Sinc

I think what needs to be considered here is what marking "Accept as solution" does for a post. It allows others that are searching for a solution to an issue to quickly see if a post with a subject similar to what they are looking for has a solution or not. What's a solution? Well, it's an answer. In my opinion, any answer, whether it's a fix to the issue, a work flow, a work around, or just a simple, "It can't do that" is a solution.

 

I agree that perhaps they should have chosen a different term (not that Autodesk would ever use a term out of context like "site") or provided multiple options for the "Accept as <insert option here>" but still, if there is an answer to the question, I'll mark it as a solution.

 

If it's an issue with the software not working correctly, then I would still proceed to submit a support request through the support channels. Marking something as a solution doesn't mean that the issue is resolved, just that there is an answer.

 

Again, this is my opinion and your milage may vary.

Brian Hailey
CAD-1.com
My Blog
*Expert Elite*
AllenJessup
Posts: 6,012
Registered: ‎05-21-2003
Message 22 of 31 (252 Views)

Re: About "Accept as Solution".

12-27-2011 11:18 AM in reply to: AllenJessup

OK. This post generated a lot of discussion, which is what I had wanted. After reading what others have said about the subject. I've decided that those who feel that anything that gets the work moving again should be marked as a solution have the best point. Then others searching on the same topic can benefit from it.

 

Thank for all your comments.

Allen

*Expert Elite*
troma
Posts: 2,524
Registered: ‎05-21-2008
Message 23 of 31 (223 Views)

Re: About "Accept as Solution".

01-03-2012 12:26 PM in reply to: AllenJessup

So are you going to mark this topic as solved then? :smileywink:


Credit where credit is due! Give kudos or accept as solution whenever you can.

*Expert Elite*
AllenJessup
Posts: 6,012
Registered: ‎05-21-2003
Message 24 of 31 (216 Views)

Re: About "Accept as Solution".

01-03-2012 12:32 PM in reply to: troma

I'd already answered the A'desk email as no longer needing help.

 

Allen

Contributor
trevj
Posts: 14
Registered: ‎11-15-2012
Message 25 of 31 (154 Views)

Re: About "Accept as Solution".

01-30-2013 07:58 AM in reply to: AllenJessup

Are there criteria which users must meet in order to mark as Accepted Solution? I can't see how to do it. Perhaps I'm being completely clueless, in which case a pointer would be great. Thanks.

*Expert Elite*
neilyj
Posts: 3,866
Registered: ‎08-01-2008
Message 26 of 31 (146 Views)

Re: About "Accept as Solution".

01-30-2013 08:07 AM in reply to: trevj

I believe only the original poster can mark as solution.....or maybe not as I've just marked this as a solution (maybe due to Expert Elite)

neilyj
(No connection with Autodesk other than using the products in the real world)


IDSP Premium 2015 (mainly Civil 3D 2015 UKIE & Infraworks with some limited 3ds Max Design)
Win 7 Pro x64, 500Gb SSD, 1Tb HDD
32Gb Ram Intel Xeon CPU E5-2650 v2 @ 2.6GHz (32 CPUs), ~2.6GHz
NVIDIA Quadro K4000, Dual 27" Monitor, Dell T5610
Moderator
Discussion_Admin
Posts: 681
Registered: ‎05-09-2008
Message 27 of 31 (144 Views)

Re: About "Accept as Solution".

01-30-2013 08:08 AM in reply to: trevj

You have to be to original poster to " Accept as Solution".

 

When you are there is a button below the reply box available in each reply.

 

That being said if you see a post that you feel has a correct answer or the op said it was but did not mark it. Let moderation know by using the "Report Inappropriate Content" button and leave them a note and we'll look into it as it does help user find valid answers when searching.

 

Hope this helps
Discussion_Admin

 

Edit

Yes Neil Expert Elites can also.

Contributor
trevj
Posts: 14
Registered: ‎11-15-2012
Message 28 of 31 (105 Views)

Re: About "Accept as Solution".

02-08-2013 02:32 AM in reply to: Discussion_Admin

Thanks. I see that the button's there in a recent thread I started. Cheers. :smileyhappy:

*Expert Elite*
AllenJessup
Posts: 6,012
Registered: ‎05-21-2003
Message 29 of 31 (98 Views)

Re: About "Accept as Solution".

02-08-2013 04:19 AM in reply to: neilyj

Yes Neil. We can mark and ummark "Accept as Solution"

*Expert Elite*
doni49
Posts: 1,831
Registered: ‎12-22-2012
Message 30 of 31 (89 Views)

Re: About "Accept as Solution".

02-08-2013 07:41 AM in reply to: MarySeufert

MarySeufert wrote:

I agree as well. There should be three different categories, Accept as (either a) Solution, Workaround or Known Issue. The Known Issues should all be routed to the Autodesk programmers and addressed! The Workarounds too, as it is something that the users need to help their workflow.



+1

Don Ireland



If a reply solves your issue, please remember to click on "Accept as Solution". This will help other users looking to solve a similar issue. Thank you.






Forum links:
AutoCAD 2013/2014/2015
AutoCAD 2010/2011/2012

AutoLISP, VB and other AutoCAD customization


Civil 3D General
Civil 3d Customization


Other Helpful links:
My File is too large to post!
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.