2015 Civil 3D crashes during Orbit and Pan

[Anonymous]

I have recently run into an issue with Civil 3D 2015. I am trying to model and generate a surface from a point cloud utilizing the kubit pointsense suite of tools as a plugin. The problem I am having is that anytime I attempt to orbit using Shift+mousewheel I frequently have my program crash. It does not ask me to send an error report, the program just crashes outright. This sometimes happens immediately, othertimes I can zip around the drawing no problem until it suddenly studders and crashes. All other functionality for Civil 3d works fine, it is just orbiting around a pointcloud that causes the crash.

I've attached an error log from the event viewer on my computer, as well as a txt file listing the specs of my system. Any help would be greatly appreciated, as I cannot believe that a 3d program can't handle 3d movement.

Thanks,

-Ryan

[AllenJessup · Accepted solution]

I'm not familiar with your video card but with the Nvidia line turning off Adaptive Degradation in 3DConfig helped a lot with preventing crashes during Orbit.

Allen

[Anonymous]

It looks like turning off adaptive degradation has stopped my crashing issue, although the drawing does now run horrifyingly slowly. I suppose slow is better than broken though.

Interesting to note for all users on 2015, the adaptive degradation is no longer under the "GRAPHICSCONFIG" (or 3DCONFIG) GUI interface, you have to enter the command line editor by typing "-GRAPHICSCONFIG" in order to access the toggle for adaptive degradation.

[TruePoint-ahunt]

We run several different situations with Civil 3D and point clouds.  We too find it crashes often.  We have some monster computers and even decimate point clouds down and still have trouble.  It did seem to get better with new card drivers, but the last update to Civil 3D appears to have brought the problems back.

Aaron

[Anonymous]

Has anyone received a response from Autodesk on this issue?

This impacting productivity.

[TruePoint-ahunt]

Changes in the 2016 products have greatly reduced all crashes. I haven't
tried the NavCube or 3d Orbit with a point cloud, but with normal Civil 3d
objects, much better.

Aaron

[awkeller88 · Accepted solution]

Ran into the same problem in 2016. -GRAPHICSCONFIG to get to the adaptive degradation settings and turn it off seems to have helped. No more crashy crashy. Thanks.

~Andy

[AllenJessup]

Glad my previous musings helped.