AutoCAD Architecture General Discussion

AutoCAD Architecture General Discussion

Reply
Active Contributor
jaycenr
Posts: 29
Registered: ‎05-28-2004
Message 1 of 7 (2,679 Views)

Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

2679 Views, 6 Replies
01-20-2012 09:43 AM

I receive this error every time I attempt to open the ACA 2012 program (part of BDS Premium 2012). I've received similar messages before, but they were always related to .NET and simply rebooting the machine eliminated the error. This time, no such luck.


I also attempted to disable Digital Signatures using the acsignopt option. No luck there either.

Active Contributor
jaycenr
Posts: 29
Registered: ‎05-28-2004
Message 2 of 7 (2,675 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

01-20-2012 10:00 AM in reply to: jaycenr

I ran a repair on AutoCAD Architecture 2012 from the Control Panel. This resolved the issue, but I'm stuck re-setting all of my custom settings. I'm still curious how to resolve this issue otherwise.

Active Contributor
jaycenr
Posts: 29
Registered: ‎05-28-2004
Message 3 of 7 (2,496 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

02-13-2012 10:51 AM in reply to: jaycenr

This same issue occurred today. I cannot open the program without receiving a Fatal Error message.

Product Support
MichaelBussiere2
Posts: 365
Registered: ‎11-09-2009
Message 4 of 7 (2,321 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

02-29-2012 06:13 PM in reply to: jaycenr

This may then require a clean reinstallation according to the technical document listed in the link below.  Once this is done please refer to the second technical document to perform a clean reinstallation of the software to overcome this issue fully.

 

Clean Uninstall: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Clean Reinstall: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2893432&linkID=9240617



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Member
yurizhukovsky
Posts: 4
Registered: ‎01-14-2004
Message 5 of 7 (2,185 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

03-16-2012 06:34 AM in reply to: jaycenr

Try "Partial Open" for your file. Sometimes it's useful...

Active Contributor
jaycenr
Posts: 29
Registered: ‎05-28-2004
Message 6 of 7 (2,181 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

03-16-2012 08:49 AM in reply to: yurizhukovsky

This is not an option. "Partial Open..." is only available after the program is opened. With this error, AutoCAD will not start.

Active Contributor
jaycenr
Posts: 29
Registered: ‎05-28-2004
Message 7 of 7 (2,180 Views)

Re: Fatal Error: Unhandled Access Violation Reading 0x0015 Exception at...

03-16-2012 08:54 AM in reply to: jaycenr

At this point, anyone following this post may want to know the "solution" that we have used. We uninstalled "Sketchbook Designer for AutoCAD 2012" from the systems and have not had the issue since. So far the systems are stable again as it has been about a month since the original issue occurred. We are hopeful that this was a final solution.

 

Our problem has been submitted to Autodesk for review of a potential confllict between the two programs.

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.