Architecture 2012 Tool Palettes "unable to execute"

[bamckenzie69]

I am running Windows 7 32 bit.  I have Autodesk Architecture 2012 installed.  When I try to run a simple wall tool from my tool pallette, I get the following error;

Unable to Execute the tool.  Possible causes are:

- The tool is not regiseterd properly.  Please check your installation.

- The tool is from another application and is incompatible with the current application.

I recently had my entire computer wiped clean, upgraded from Windows XP to Windows 7, and reinstalled Arch 2012, so no other versions have been on this system.  All of my basic drafting functions work fine.

I found an old thread about using Regedit to change the registry of the tool pallettes, but that simply made my tool pallette empty.  Any other ideas?  I just installed this, so I don't understand why I would need to reinstall.  Help PLEASE!!

[cddrafting]

I have had similar problems with upgrading to a new version.

Don't waste your time trying to find the cause of the problem.

Insert the original disk and do a partial reinstall and it will reinistall over the previous install. Thsi should fix the problem.

If you downloaded the upgrade from the internet then sorry you cannot do this so you will need to reinstall complete.

[bamckenzie69 · Accepted solution]

I got it fixed.  I did a partial reinstall to make sure everything was there, then I went to my Windows Control Panel, Programs, and did a repar for Autodesk Architecture.  It reset a few things I had customized, but it solved the problem.