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ACA 2013 crashing randomly

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Message 1 of 3
tedwardspg
346 Views, 2 Replies

ACA 2013 crashing randomly

I have a user on one of our work stations running ACA 2013. The ACA will randomly crash. Sometimes its when they hit CTRL+P or the pan, zoom etc.. its totally random. He is running one of the best computers in the office. Windows 7 Enterprise, 8GB AGP card, 32GB RAM, and a 3.8 Quad, I belive. I have turned iff his hardware acceleration, REGENAUTO (OFF), Changed his settings to Windows Basic, etc..Is there such thing as too much RAM?

 

Any ideas would be apperciated?

ACA 2013
Windows 7 enterprise
Intel core i7 860 @ 2.80GHz
16GB RAM
NVIDIA Quadro FX 1800 - 4GB
2 REPLIES 2
Message 2 of 3
Laks-Autodesk
in reply to: tedwardspg

There are some crash related fixes in the service pack 2. Please check if the user has installed the latest service pack for ACA 2013.

Regards,
Lakshminarasimhan Seshadri
Autodesk
Message 3 of 3
tedwardspg
in reply to: Laks-Autodesk

That is excatly what it was. Thax

ACA 2013
Windows 7 enterprise
Intel core i7 860 @ 2.80GHz
16GB RAM
NVIDIA Quadro FX 1800 - 4GB

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