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ACA 2012 Detail Component Manger Fails to Insert Objects

9 REPLIES 9
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Message 1 of 10
kjneitzke
1098 Views, 9 Replies

ACA 2012 Detail Component Manger Fails to Insert Objects

We installed ACA 2012 a few weeks ago on computers running Windows Vista Business 64-bit.  On one of our machines, the Detail Component Manager was working fine and now when we go to insert an object the insertion fails with a *cancel*  appearing on the command line.

I have checked all of the file paths and folder permissions and everything is fine.  Microsoft.Net Framework 4 Client & Extended is installed as along with Microsoft.Net Framework 3.5 SP1.

Any thoughts or ideas would be greatly appreciated.

Thanks!

Ken Neitzke
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9 REPLIES 9
Message 2 of 10
morehead
in reply to: kjneitzke

Same issue here.. running ACA 2012 on windows 64bit ultimate

 

Any fix or workaround

Message 3 of 10

Can you manually open the database file in Microsoft Access? 

 

If so the database is intact and not suspect.  The issue would then typically point to the language code used for relay of this information.  In this case the Microsoft .NET framework 3.5. SP1.  You can then run a repair to this .Net (from control panel) and restart your system to then test your installation after you have verified manual access o the MDB file.



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Message 4 of 10
kjneitzke
in reply to: kjneitzke

We do not have Microsoft Access installed. I will try the repair to the .net file.

 

Thanks!

Ken Neitzke
Message 5 of 10

I wanted to check in and see if the repair resolved this inquiry.  Please let us know in the users group if further assistance is needed on this issue moving forward.  Thank you.



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Message 6 of 10

I tried the repair to the .net Framework 4 file and unfortunately, it did not resolve the problem,  The Detail Component Manger still cancels upon object insertion.  Sorry for the time delay in response, I am only working part time for the time being.  The problem is only occuring on one computer, the other computers work fine and they have the same set-up.

Ken Neitzke
Message 7 of 10
evanf
in reply to: kjneitzke

Hi Ken,

 

Try the reinstall option from your original disk. It should give you the option to install the content libraries only, if they are missing.

 

I had the same problem and this fixed the issue. I still cannot figure out how the problem occurred as the content was originally working fine and suddenly stopped working! It was a short time after installing ACA2012 service pack so maybe this caused the issue?

 

I hope this works for you as it did for me!Smiley Happy

 

Evan

Message 8 of 10
kjneitzke
in reply to: evanf

We upgraded to ACA 2013 and the Detail Manager in ACA 2013 was working fine unti yesterday when it failed to insert an object just like ACA 2012.  I am suspecting that it maybe a Windows Vista issue, but not sure how to prove that or fix it.

 

We are planning on upgrading our computers in 2013 so I need to keep our current system functional until then.

Ken Neitzke
Message 9 of 10
MarySeufert
in reply to: kjneitzke

Just a word of warning, I believe all 2013 products are no longer supported on Windows Vista OS. http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=14078105&linkID=9240617

 

~ Mary

EXPERT ELITE MEMBER
Message 10 of 10

Kjneitzke: The issue does sound Windows based and you may want to try a new Windows user account to overcome this issue.  This would just be a test account and once confirmed the issue is resolved, I would then advise transfer of Windows settings or recreating the Windows profile as needed.

 

MarySeufert:  You are correct on the Vista support.  Microsoft recently discontinued the Vista line and is no longer supporting this line which has driven the market to no longer support it either.  I have included a detailed link below on this for reference from Autodesk website.

 

Vista Support Link:  http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=18424371



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.

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