ACA 2010 not saving changes!?

[jkramer]

We are a small office running ACA 2010 on Win7 64-bit machines, individual licenses.  All our files are stored on the server and we do not use ACA sheet manager for file creation.

We are having an issue with files not saving!  We have two working on the same project and they are trading between who has the base open and who is viewing "read only".  Seemingly randomly one will open a base and it will be reverted back to yesterday with work lost!  This can be documented when the person with "read only" open can see the changes and sometimes we have printed after the changes are made, but cannot open the editable file and see the changes.  Sometimes the .bak will have the changes and sometimes not.

Anyone have a suggestion?  Does this have anything to do with "allow other users to Refedit current drawing" setting?

Please help, this is extremely frustrating to my staff and of course - there is a deadline!

[LanceEdwards13]

All users should be set with the settings below in the screen capture for that type of environment.

http://screencast.com/t/saHXmKNxC5J

Also where are the files stored? Is it a windows based server? We have seen some permissions issues with NAS devices and external hard drive devices that can cause behavior like this.

Do you have any file replication or backup software that might be interfering?

[jkramer]

Okay, your screen capture is how we have it set up - whew.

Yes, our server is windows based.  Our backups occur at midnight and last about 2.5 hours. This saving issue is occuring during the day.