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When I launch another program other than Autodesk,

3 REPLIES 3
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Message 1 of 4
fidm
326 Views, 3 Replies

When I launch another program other than Autodesk,

.... it brings me to AutoCad 2015 installer. Why?

3 REPLIES 3
Message 2 of 4
ennujozlagam
in reply to: fidm

hi, since nobody reply to your inquiries? i'm not too sure if my answer is correct. Please find attached.





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Message 3 of 4
pendean
in reply to: fidm

bad install: perform a Google Search, lots of tips out there to fix it.
Message 4 of 4
avto
in reply to: fidm

There could be some corruption with ACAD installation,  I would suggest the following:

A. Use Microsoft FixIT tool (the link below) to see if the tool detects ACAD 2015 as been installed and if it does so, uninstall if with FixIT tool.

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

B. Download ACAD 2015 installed from Autodesk Virtual Agent
1.go to http://upandready.typepad.com/up_and_ready/
2.click on ASK - this opens Autodesk Virtual Agent window
3.click on Download Links
4.click on AutoCAD Products
5.then on AutoCAD
6.select the appropriate product and click the link to download.

C. Install ACAD 2015 as follows:
1.Logon as an Administrator.
2.Empty your TEMP folder.  To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.
3.Disable your Antivirus software.
4.Disable UAC.
http://windows.microsoft.com/en-ca/windows7/turn-user-account-control-on-or-off
5.Install ACAD 2015.

 

Regards,

 



Avto Chachava
Autodesk Product Support
Autodesk, Inc.

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