I hope that you are ok?
Kindly assist with the error attached.
We have a client who is not on subscription who is not on subscription.
They have AutoCAD 2010,2011 and 2012(Stand Alone) but they had an issue with the client computer and had to format it.
They have tried to re-install the same without success and have been receiving the error attached.
Your prompt assistance will be of great help.
@SaintCrooner wrote:
Kindly assist with the error attached.
Your prompt assistance will be of great help.
Have you tried contacting Autodesk?
Pendean,...
Thanks alot for your prompt response.
The softwares were bought as upgragdes i.e 2010 then 2011 then 2012.They never renewed their subs after purchasing 2012.
2011 was the upgrade to 2010 and 2012 the upgrade to 2011.
Thanks once again for the response.
Regards,
Crooner.
@SaintCrooner wrote:
- Can they authorize 2012 then?
- Can they contact Autodesk if they are not under subscription?
1) Yes
2) Yes