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Hi All,
I posted here but just to be clear, the AutoCAD we're using is what came bundled in both the PDS and BDS.
We're experiencing crashes from simple things like changing tabs on the ribbon or switching between model and paperspace. We get the CER form and like good Autodesk users, we fill them in and send them off. Each of my users puts MY email address in the report form BUT i'm not getting any response from Autodesk, not even the ever popular "...we haven't found the solution but noticed..."
Has there been a change in how Autodesk reacts to CERs?
Sal
I've submitted those many times. I've never once recieved an email acknowledging the message. But then TWICE in the past two years, those messages have resulted in a message saying that they had "a possible solution to a recently reported issue" and both times they suggested downloading the latest SP.
The latest of these was this past Friday.
Don Ireland
Engineering Design Technician
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