LiveUpdateFrame.htm will not display

[malutaglia]

Hi!

We have a problem with one install of AutoCAD 2013.  When I try to download and install an available update, a browser window opens up and tries to display the local LiveUpdateFrame.htm file.  The browser stays blank and the update does not go forward.  Any help will be greatly appreciated.

I am trying with IE 10 and Chrome, but no one works.

Thanks!

P.D.: I have a student licence.

Hola!

Tengo un problema cuando trato de instalar la actualización LiveUpdateFrame.htm. Cuando hago click en instalar, se me abre una ventana y trata de conectarse con el disco local (C), y el buscador queda vacio y la actualización no se puede ver. Estoy probando con IE 10 y Chrome y ninguno funciona. Mi licencia es de estudiante.

Muchas gracias por la ayuda!

[jggerth1]

I would recommend that you simply go to the Autodesk website, find the update you are after, and manually download and install.    Rather than wasting time/energy on a liveupdate mechanism that seems to be problematic.