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Geolocation issue in AutoCAD 2014

8 REPLIES 8
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Message 1 of 9
276040
1454 Views, 8 Replies

Geolocation issue in AutoCAD 2014

Dear Autodesk,


Can someone fix this bug please

Please see screen shot

Im not able to use Geolocation maps in Autocad after updating the arx file.

They ask for credentials for Bing map

Does this means we now also need to make an extra account at bing?

 

 

Regards

Don

 

 

 

8 REPLIES 8
Message 2 of 9
pendean
in reply to: 276040

Message 3 of 9
276040
in reply to: pendean

Dear Pendean

I got this error AFTER upating the Arx file

Message 4 of 9
Murph_Map
in reply to: 276040

Do you have an A360 Account? Did you reboot your AutoCAD and workstation after applying the fix? If yes to both of those sign out of A360 from the windows task bar/apps and retry in AutoCAD to connect. 

Murph
Supporting the troops daily.
Message 5 of 9
276040
in reply to: Murph_Map

Did what you said and now i cant connect to maps at all

It says im offline and im logged in so its a big fail

Cant use it anymore

 

Message 6 of 9
276040
in reply to: 276040

See screenshot


This is how it looks after the update
I did restart and logged out multiple times to try

Bud its not working anymore

 

How can we solve this?

Is this an network issue?

Firewall issue?

Program issue?


If you need more info please let me know

I have Plant design suite premium 2014

Also have 360

 

Regards

Don

 

Thanks in advance

 

 

 

Message 7 of 9
Albert_Rius
in reply to: 276040

Hi Don,

 

Please check this document, it contains the most common issues when connecting to Bing Maps:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Trouble...

 

Please check the proxy and firewall settings.

 

I hope this helps

Thanks

 


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Albert Rius
Technical Support
Autodesk, Inc.
Message 8 of 9
Albert_Rius
in reply to: 276040

Hi Don,

 

Please check this document, it contains the most common issues and solutions when connecting to Bing Maps:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Trouble...

 

Please check the proxy and firewall settings.

 

I hope this helps

Thanks

 


______________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!



Albert Rius
Technical Support
Autodesk, Inc.
Message 9 of 9
276040
in reply to: Albert_Rius

Hi Albert,

 

Thanks for your reply.

I showed IT dep a part od the docs for them so they can see if some settings are correct.

The rest is how it should be

Think its an Network issue.

 

Regards

Don

 

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