AutoCAD 2013/2014/2015

AutoCAD 2013/2014/2015

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Member
ClaraT
Posts: 4
Registered: ‎11-23-2012
Message 1 of 4 (1,420 Views)

Fatal Error: unhandled access violation 0xffffffff exception at e47fde0ah

1420 Views, 3 Replies
12-21-2012 01:42 AM

Good morning Internet, 

 

We're running Autodesk Product Design Suite Premium 2013 on computers specficially designed by chaps so they meet the required spec (Windows 7).
For two months we have been running this product without any problem however over the weekend we moved offices and the computers have been "poked about" by the IT support team as they moved servers / changed admin rights / drank coffee. This problem however is only affecting the one computer - the other is running fine so I assume they've not broken anything.

 

It ran on Tuesday til Thursday without any problems however this morning AutoCAD is having an abortion hissy fit (fifth crash in two hours) and I am getting:

 

"Fatal Error: unhandled access violation 0xffffffff  exception at e47fde0ah" crashing the system while moving lines on a very simple AutoCAD 2D drawing (500kb). This 

 

I've turned Aero Theme off and am running no other computer programmes (CPU sits at 13% when it crashes and doesn't spike). 

 

I would be most grateful if someone could suggest what we ought do.

 

Thank you!

*Expert Elite*
rkmcswain
Posts: 3,436
Registered: ‎11-13-2006
Message 2 of 4 (1,407 Views)

Re: Fatal Error: unhandled access violation 0xffffffff exception at e47fde0ah

12-21-2012 04:17 AM in reply to: ClaraT

Does it only happen in this one particular drawing?

Member
ClaraT
Posts: 4
Registered: ‎11-23-2012
Message 3 of 4 (1,403 Views)

Re: Fatal Error: unhandled access violation 0xffffffff exception at e47fde0ah

12-21-2012 04:27 AM in reply to: rkmcswain

After several reboots this seems to be the case (though it keeps stalling on another drawing - creating a white mist effect on the screen I normally only see happen on very large drawings).

Does this mean the originial drawing has corrupted itself?

Distinguished Contributor
imadhabash
Posts: 143
Registered: ‎08-06-2008
Message 4 of 4 (1,370 Views)

Re: Fatal Error: unhandled access violation 0xffffffff exception at e47fde0ah

12-23-2012 02:54 AM in reply to: ClaraT

Hi,

 

Try to set SAVEFIDELITY = 0 .

 

you'll see a big different.

Please mark this as the solution if it resolves your issue.Kudos gladly accepted. ⇘
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