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Autocad 2015 install from CD ... Problem loading acadres.dll

13 REPLIES 13
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Message 1 of 14
phoenixdet
20361 Views, 13 Replies

Autocad 2015 install from CD ... Problem loading acadres.dll

Forgive me if this has been addressed. I did a forum search for "acadres.dll", but there were no results.

 

I have a new 64-bit computer running Windows 8.1 Pro.

 

I have installed Autodesk Autocad 2015, Autodesk Recap, and Autodesk 360 from an install CD using the 64-bit install CD.

 

All loaded correctly except Autocad 2015. To attempt to launch "acad.exe", I must navigate to the folder C:\Program Files\Autodesk\AutoCAD 2015 and mouse clip on the filename. There is no desktop icon and the program does not appear in Apps. Only something called Content Service - Configuration Console.

 

When I mouse click on "acad.exe", I get an error message stating Problem loading acadres.dll . A search of the PC files turns up no file by this name.

 

Has anyone else encountered this? Would it be safe to uninstall only Autocad 2015 and do a re-install?

13 REPLIES 13
Message 2 of 14
jeremy.h
in reply to: phoenixdet

Hi,

 

An uninstall/reinstall of AutoCAD 2015 is definitely the thing to do at this point. Sounds like something went wrong with the first install. It should be safe to just uninstall AutoCAD and leave the other software installed. If for some reason it won't uninstall successfully through Control Panel you can use the Microsoft Fix-it tool to uninstall it.

 

http://support.microsoft.com/fixit

 

  1. In section 2, select Install or upgrade software or hardware.
  1. In section 3, click on Run Now next to Fix problems that programs cannot be installed or uninstalled.
  1. Download and run the fix-it tool.
  1. Accept the License Agreement.
  1. Choose the option Detect problems and let me select the fixes to apply.
  1. Select Uninstalling.
  1. When the list of installed programs populates, select Autodesk AutoCAD 2015 and then click Next and Yes.
  2. When the tool completes there may be remnants left so please delete the directory where the product was installed, if it exists (i.e., C:\Program Files\Autodesk\AutoCAD 2015).


Jeremy Hanson

Product Support Specialist
Message 3 of 14
Nuriona
in reply to: jeremy.h

Same problem here.

But I can't find the tool "fix it" on support of MS.

 

Thanks

Message 4 of 14
jeremy.h
in reply to: Nuriona

Microsoft very nicely moved the fix it page. You can get it here now:

 

https://support.microsoft.com/en-us/mats/program_install_and_uninstall



Jeremy Hanson

Product Support Specialist
Message 5 of 14
VelesikovaK
in reply to: jeremy.h

And if I have Win10, I cannot find this fix it tool.Can I fix it with another way? Petr Svarc
Message 6 of 14
VelesikovaK
in reply to: jeremy.h

IF I have Win 10, It is impossible to find this Fixit tool.What can I do now? Does it exist any way how to fix it manually ? Thx. Petr Svarc

Message 7 of 14
pendean
in reply to: VelesikovaK

autodesk does NOT support AutoCAD 2015 in Win10.
Message 8 of 14
VelesikovaK
in reply to: pendean

Sorry I have autocad 2016 students and this version is supported by WIN10 

Message 9 of 14
pendean
in reply to: VelesikovaK

Then you need to install 2016's SP1 updated for it all to work.
Message 10 of 14
VelesikovaK
in reply to: pendean

I did it, but without any positive result. This library is still unanaivalble.Thx inadvance for your help or some recommendation.

Message 11 of 14

Did you solve the problem? I have the same, Autocad 2016 student versione and Win10. What can I do?

Message 12 of 14

Hi,

 

>> I have the same

Sorry, OP is asking for 2015, you are asking for 2016.

OP had the installation from CD (which I don't think that AutoCAD 2015 was ever shipped on a CD), but where did you install from?

 

Please let us know more (exact) details about what you have to install, if the install-LOG shows errors, and as Dean suggested, if you have installed service pack 1.

Then we know the facts to continue...

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at ... blog.hollaus.at ... CDay 2024
------------------------------------------------------------------------------------
(not an Autodesk consultant)
Message 13 of 14

I installed autocad 2016 student version from online website and also the service pack1 but it didn't work. When i tried to open it the program say what i attached in the image below

Message 14 of 14

Hi,

 

>> I installed autocad 2016 student version from online website

Ok, uninstall it using Windows control panel ==> programs and features ==> select the AutoCAD 2016-item ==> uninstall.

 

Then download AutoCAD from Autodesk Virtual Agent (>>>click<<< ==> Downloads)

 

Next create a new user on your system, give that user admin permissions, login with that account, turn off antivirus software and start the installer from the downloaded files.

 

Good luck, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at ... blog.hollaus.at ... CDay 2024
------------------------------------------------------------------------------------
(not an Autodesk consultant)

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