AutoCAD 2016 causing blue screens

[ndupuis]

Hi everyone,

We recently bought a new Lenovo W540 for an employee and we're experience some issues with Autocad products.  As soon as we try to launch the program, the laptop crashes and bluescreens (0x00000116). The computer will work fine as long as autocad not open. 

The hardware specs are:

RAM: 32 GBS

Processor: I7-4800MQ @2.7 GHz.

GC: NVIDIA Quadro K2100M

Now we've tried completely removing the software and re-installing it, same issue occurs.  Has anyone had a similar issue before?

Please let me know.

Regards,

[pendean]

That usually means AutoCAD found a hardware weakness on your system: it will do that, it's one of the few programs designed to tax a system fully.
It could be you just need better graphics card drivers: http://forums.autodesk.com/t5/installation-licensing/blue-screen-error-when-launching-autodesk-produ...

Or http://answers.microsoft.com/en-us/windows/forum/all/blue-screen-0x00000050-when-starting-autocad/c1...

Or a Trojan/Malware http://upandready.typepad.com/up_and_ready/2012/09/the-case-of-the-autocad-and-the-windows-blue-scre...

Other tips http://www.dummies.com/how-to/content/troubleshoot-the-blue-screen-of-death.html

[TravisNave]

Dean is right.  I would start with the video driver update. 

Try this one if you are using Windows 7-8.x:

http://www.nvidia.com/download/driverResults.aspx/98543/en-us

Or this if you are on Windows 10.

http://www.nvidia.com/download/driverResults.aspx/98545/en-us

Good Luck!

[caddie99]

I could not get autocad 2016 to run properly with a laptop that had discrete graphics. I tried 2 reputable brands but had to return them
Once I tried it on a system with only 1 graphics card it was fine

[bryce.thelin]

Here is another link that might help:

http://knowledge.autodesk.com/article/AutoCAD-crashes-when-opening-or-closing-drawings-on-systems-wi...

Blue screen crashes with AutoCAD are most definitley video related. Does your laptop have a dual video system? It might be that if you can turn off the Intel video, then AutoCAD will work. The system won't be able to do the auto-switching between graphics cards which is what usually causes the crash.

[aishwarya.pathania]

Hello I have ROG GL552VX (7th Gen Intel Core)  laptop with two graphic cards NVIDIA and Intel . I have updated drivers for both the cards manually through the internet. Moreover, I have even set autocad o NVIDIA graphic settings on high performance as mentioned. But still am getting blue screens. It feel like a hardware problem. What should I do . I resolve one WHEA error and another pops up 

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@TravisNave wrote:

Dean is right.  I would start with the video driver update. 

Try this one if you are using Windows 7-8.x:

http://www.nvidia.com/download/driverResults.aspx/98543/en-us

Or this if you are on Windows 10.

http://www.nvidia.com/download/driverResults.aspx/98545/en-us

Good Luck!

---

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@TravisNave wrote:

Dean is right.  I would start with the video driver update. 

Try this one if you are using Windows 7-8.x:

http://www.nvidia.com/download/driverResults.aspx/98543/en-us

Or this if you are on Windows 10.

http://www.nvidia.com/download/driverResults.aspx/98545/en-us

Good Luck!

---

[caddie99]

I had the same problem with acad 2016 and win 10 I tried 2 laptops and the 3rd one worked because it did NOT have 2 graphic cards

[pendean]

BlueScreen is a system level hardware problem. Take your laptop in for repair.

Is 2016 fully patched and updated? It needs to be at least SP1. Same with Win10.

[DarrenP]

did you look up these error messages?

these are not caused by Autocad

most likely graphics card

next step contact asus