Unable to Open Three Specific DWG Files from Network Location

[kyoung]

Hello,

I'm relatively unexperienced with Autocad, so I apologize in advance for my n00b-ness...but here we go:

I've got two end users who are unable to open a file located on a network drive by double clicking on it through Windows Explorer. I haven't tried File -> Open yet; just read in another post that it may be related.

Both PC's are running Windows 7 (one of the machines was deployed in the past month or two), and I think they both have Autocad 2012. Their server is running Windows Server 2012. It was recently replaced, so my boss and I are thinking it's a bad file path that's being linked with a template or other file.

As far as I know, the problem is only with three files: when the user double-clicks to open, and Autocad is open already, it gets to about 17% and then stalls and the application becomes unresponsive.

If Autocad is not open, it gets to 99% and then the same thing happens (app becomes unresponsive, and have to close out).

How do I determine what files are being linked to from the DWG file? It seems like that's the problem, I just don't know how to go about fixing it.

Thanks in advance!

-Kevin

[justshutup]

Have the users perform a RECOVER on the offending files.

[pendean]

A test: copy this files to each if the problem computers and try to open thrm from there: any issues?
If yes, unplug from the network and try again, any issues?

If you believe the problem is simply file corruption, as noted by the suggestion above, then;
Start AutoCAD.
Type RECOVER at the commandline, then navigate and select one of these files. Does it open? If yes, then QSAVE immediately. Note: if the file contains XREFs you should do the same to each one if those files.

[kyoung]

pendean,

Thanks for the detailed help; I will attempt asap and report back.

[dmfrazier]

"How do I determine what files are being linked to from the DWG file?"

I don't know that it will lead to a solution, but to answer the question, you can try Reference Manager, which runs outside AutoCAD. Launch it from Start, All Programs, Autodesk, etc.

[kyoung]

pendean,

They are able to copy the files to their local hard drive and open them with no problems. I have not tried while they're disconnected from the network.

At first it seemed to be 3 files from an old project, but I just got an email saying she's having problems again. Time to troubleshoot this mother.