"Hung" files

[whitney_jeff]

Occasionaly a drawing file will get "hung" - meaning that when you try to save it you get an error message that it is open in another application and to close it and so on.  We usually save it with an "a" appended to the file name.  Sometimes you can come back to the offending file; most often we have to reboot the server to clear the problem.

Of course, the file is NOT open anywhere else, the preview pane is turned off in Explorer, there are no DWL files associated with it - have even tried closing AutoCAD (ACAD 2011) and deleting/renaming to no avail.

ACAD 2011, Windows 7 SP1 - the server is Windows Small Buisness Server 2011 Standard, SP1

Any suggestions would be welcome

[jggerth1]

amount of free disk space on the server?

how many files/size of files are in your Temp folder?  Probably a good idea to get in the habit of cleaning that out periodically

[whitney_jeff]

plenty - 1.06 TB

On occaision we will get the unable to save file, saves as *.tmp - but then it will clear in a few minutes and you can save normally.  Could this whole thing be some sort of polling issue?  Our IT guy is stumped.

[jggerth1]

see second question

[whitney_jeff]

re: second question

Locally about 10; on the server about 80

[Shawn_Niles]

Please take a look at the following link as it gives some possible causes for AutoCAD trying to save files as TMP instead of DWG:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-C...

[whitney_jeff]

Thanks Shawn - I will have to show this to our IT guy next time he is in.