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Product version?

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Message 1 of 3
jcataulin
257 Views, 2 Replies

Product version?

I've been trying now for an hour trying to find my product version and request key. I've pulled them both but apparently the website does not like them.  Can i please get some assistance?  I've attached a picture of the issue Im encoutering minus my serial number.

 

 

 

Also what is the point offering chat if the all the agents are always busy?

 

 

Edited by
Discussion_Admin

Please be aware that this is a public forum posting serial numbers or personal information is not advised






2 REPLIES 2
Message 2 of 3
doni49
in reply to: jcataulin

I can't tell you about the "Request Key" but when I click on "Help>About Civil 3D" (If you're in Vanilla Acad, it probably says "About AutoCAD"), this is what I see (I've blanked out the serial number as it's not supposed to be shown here).

 

HelpAbout.png

 

 

 

 

 

 



Don Ireland
Engineering Design Technician




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Message 3 of 3
jcataulin
in reply to: doni49

Thanks. I had the right information but in the end I had to contact them via twitter.

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